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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Got some sleep There was a party next door. But they didn’t bother me.
Avoid Crack hotel. Pot smoking 24/7. Outside doors propped open by rocks. Not the safest location. Staff was oblivious.
Business response:
Jason, thank you for staying and reviewing our hotel. Please accept our apologies for not exceeding your expectations and for the inconvenience it caused. The issues you outlined are truly concerning and we have shared them with our front desk associates for a quick review and action. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Not as happy with this stay as other times We've stayed at this location a few other times. Rooms during those stays were very good or excellent. The room we were in this time was very run down and not as clean as we were used to. It was also smaller than previous rooms that had same description and cost.
Business response:
Dianne, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
There was throw up in the elevator. There were not any dishes,glasses etc. in the kitchen cabinets.
Business response:
Thomas, we appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We ... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.