Extended Stay America - Washington, D.C. - Gaithersburg - South

Business response:

William, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely... read more

Business response:

Taylor, thanks for choosing Extended Stay America for your needs. We are delighted to know you liked your well-appointed room and had an excellent stay with us. It was a pleasure having you with us, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Reginald, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Business response:

Thanks for evaluating your experience at Extended Stay America. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. We value your feedback and shared with our team. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your stay, We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for the inconvenience you experienced in your room and have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management