Extended Stay America - Washington, D.C. - Gaithersburg - South

Anonymous 

on Expedia

2 years ago

Do NOT stay here! Keep driving! Worst hotel I’ve ever been to. There is only employee trying to check people into rooms that weren’t available or had no mattress. She spoke broken English which made it difficult to explain that we booked a room with a king bed but she said they have not king beds even though it showed up online. The lobby is so dingy and uninviting. Hallways smelled like cigarette smoke, cat pee and maple syrup. When checking mattress for bed bugs, found crumbs and dust all over the box spring. Surprisingly ... read more

David 

on Expedia

2 years ago

Pictures looked good on paper, but not so much 

Juana 

on Expedia

2 years ago

The room was not ready at the time of check in, I was giving a different room than what I had paid for. It was imposible to sleep in the room because of the strong smell of weed, I tripped several time because of the carpet by the bathroom was lifted up. The furniture with stain and ripped off. Cabinet falling apart. When I went to the front desk I waited almost 30 minutes but no one showed up to complain about the room so I decided to leave and not stay in the place. I wish I could get my money back and would never stay at ... read more

Keith 

on Expedia

2 years ago

Room was without a bed spread, no pillow cover on one pillow. No TV remote, no ice machine 

Philip 

on Expedia

2 years ago

Very dirty and cockroaches everywhere. Bad bathroom and very bad bedcovers/ bedsheets. Bad small in the elevator. I kill over three cockroaches in the room and one on the bed. And quickly left the hotel. The hotel should be closed down for massive renovation or disinfection asap. 

Anonymous 

on Expedia

2 years ago

Roach Motel!! Learn from my mistakes! I should have seen the red flags as soon as I walked in the lobby. It smelled of pot and smoke, and there were dust bunnies along all the walls. My third sign was that the room we booked was the last king be and the toilet was broken. The front desk offered to cancel and refund or move down to a queen. I should have canceled right there and then regardless of our rushed scheduled to get to an event. Instead we made a huge mistake and agreed to take the queen. We should have just refused ... read more

Anthony 

on Expedia

2 years ago

The main bed had hard springs and my son noted that the pull out bed had brown stains on it and a worker at the desk said didnt we give you sheets.