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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sickning This hotel used to be my favorite place to stay 12-13 years ago. Last night was the WORST hotel experience EVER!! ON MY BIRTHDAY!! The hall smelled, the room smelled, soiled sheets and very filthy carpet. BOTH beds had old sheets and I was itching ALL NIGHT LONG!! I finally left because I could not take it anymore
Business response:
Dear Sylvia, On behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. We regret the inconvenience you experienced on your special day and had to leave us earlier than expected. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and ... read more
Roach Hotel Hotel was full of roaches me my children and husband had to sleep in our car.
Business response:
Dear Danielle, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to prevent any future issues. We regret this unfortunate incident prevented you and your family from having a fantastic time at our hotel. Thank you for choosing us and for taking the time to leave your feedback. We ho... read more
It was not good. I will.never stay there again
Business response:
Dear Darrell, we are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay. We hope you will consider giving us another chance to demonstrate the type of service we usually provide.Sincerely,Hotel Management
Terrible hotel Place is dirty , the front desk woman was not friendly at all , elevator wasn’t working, bed almost on the floor and room smell horrible 😣 we booked the room for two nights and we couldn’t stay not one night there
Business response:
Dear Damian, first, we want to sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence. ... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 2.9 star rating with 1,865 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.