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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Expensive for what you get. Sad breakfast
Business response:
Dear Serge, Thank you for posting your review. We regret not giving you an exceptional experience during your stay. Our aim is to provide quality service; therefore, we are disappointed that this was not your experience and that you felt we were not decently priced. We are sorry the breakfast choices did not meet your taste, and we will discuss further improvement with the concerned team. Please give us another try the next time you are in the city for a better experience. Sincerely,Hotel Management
Bugs, dirt, alarms oh my! We checked in and then checked out within the hour! It was terrible. The room was in disrepair, dirty and it had bugs climbing out of the walls! The cherry on top was when the fire alarm started beeping and they couldn't come fix it until Midnight. There was no way I was going to allow my kids to sleep in this filthy buggy room!
Go somewhere else The shower didn’t work and hallway smells like weed breakfast is a muffin and you have a 100 dollar deposit that take 5days to get back
Business response:
Dear Shaun, Thank you for the review. We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the issues you encountered with the shower, hallway odor, and breakfast options. Rest assured, we take your feedback seriously and will address these matters with our team to ensure improvements. Please accept our apologies for any frustration caused, and we hope to welcome you again and provide a more seamless experience.Sincerely,Hotel Management
They have bed bug. The tub knob fell off. Water kept running.
Business response:
Dear Aretha, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Just don’t stay here. The few dollars in savings are not worth how filthy the place is. The employees were trying hard (best think about the stay) to pretend the place didn’t suck, but it was awful. Complete waste of money.
Business response:
Dear Cindy, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
I was hospitalized due to insect bite
Business response:
Dear Chantel, We sincerely apologize for your negative experience at our hotel. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. Allow us to check with our team to find out what went wrong so that such concerns can be better handled as we move ahead. We wish we had addressed your problems while you were still here. Please give us another chance so we can leave you a much better impression on your next visit. Sincerely, Hotel Manage... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 2.9 star rating with 1,865 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.