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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The kitchen is very useful for long stay
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped. We hope to see you again soon! Sincerely, Hotel Management
No frills. Bare minimum hotel. Staff slow to respond. No vending machines.
Business response:
We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Great staff friendly
Business response:
Rekeda, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that you loved our courteous service. Thanks for choosing Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
My stay Overall the stay was good. We got a room with 2 queen beds, sofa, kitchen and 2 TVs. We chose the hotel to stay for our trip to Washington DC. This hotel is for long term stay, so you get a kitchen to cook your meals, but no continental breakfast. They call it Grab and Go, so you get some breakfast bars, coffee, tea, etc. The staff was good, clean rooms, looks like the hotel was recently renovated. Nice location in good neighborhood. The hotel is little bit too far from DC. The GPS shows 30min drive to DC, but it was... read more
Business response:
It was our pleasure having you as our guest at Extended Stay. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Like the fact that there was a little kitchen with stove and fridge. However there was no room service and the continental breakfast they’re talking about is coffee and snack bars. The staff was nice and the room was ok.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you were overall happy with our offerings. That being said, we are sorry for not meeting your expectations in regards to our breakfast. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,576 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.