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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
The room was OK. The breakfast was meager at best, convenience store muffins and granola bars. One morning there was nothing but coffee, and that was consistently terrible. The only bright spot of our stay was the staff.
Business response:
Thank you for being our guest. It’s nice to know you liked our helpful associates, but we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
overnight stop For the price it is reasonable. The room had some maintenance issues. The tub faucet was loose and the hair dryer did not work
Business response:
Thank you for reviewing us. We're happy to see we were able to meet most of your expectations and that you found us to be at a good value. However, we're sorry for encountering few maintenance issues. Your concerns have been addressed to the team for review and action. We value your business and hope you will stay with us again. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, General Manager
Dog and budget friendly & safe Cost effective Budget friendly. Keep your expectaion according to your budget. Nice place to heat food, sit down, clean, rest , and sleep, gets up, pick up muffin and coffee and, go quickly. 4 adults 2 kids (10 & 8) and a dog Last minutes vacation in DC area Safe area to walk dog
Business response:
Thank you for your stay at Extended Stay America - Washington, D.C. - Rockville and for bringing along your furry friend! Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us. We hope to welcome you and your pet back soon. Sincerely, General Manager
Not a good hotel for families. Clean rooms but beds not comfortable. No bedding for sleep sofa until requesting it. Breakfast was a joke. Pre packaged muffin high in sugar. Coffee was gone by 8 am. No cups even after requesting. Envelopes of sweetened oatmeal but no milk or bowls or cups. No juice. Place is run down.
Business response:
We're truly sorry your stay was less than satisfactory and that we were unable to meet all of your expectations. We have taken a note for your concerns to ensure a review of our procedures. We hope you will consider giving us another opportunity to serve you better. Sincerely, General Manager
Time to Renovate The hotel looks well kept from the outside but inside the picture changes significantly. The place needs an upgrade desperately. The mattress was awful and the kitchen area was extremely worn looking. I asked for utensils and was handed a bin by the front desk which I had to carry myself to my room. I'm pretty fit but it would have challenging for several other people
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet all your expectations. We agree there are areas within the hotel which are beginning to show their age. I will share your feedback with the people in my organization who are responsible for formulating plans for future renovations. Please consider us again the next time you are in this area. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your online review. It’s a pleasure knowing you enjoyed being with us. On behalf of everyone here at Extended Stay America - Washington, D.C. – Rockville we invite you to visit us again! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,376 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.