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Extended Stay America - Wichita - East
- Hotels
- Wichita, KS
About this business
Location details
9450 E. Corporate Hills Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor Carpet was dirty, walls were yellow, pets were allowed and pets continued to bark.
Business response:
Dear Guest, Thank you for being our guest. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. Also, we regret the disturbance caused by the pets, which interrupted your stay. If we had been made aware of this issue during your time with us, we would have been more than happy to promptly address the... read more
Won’t stay there again Room lighting was terrible, sheets was very clean, hole in the ceiling. Room wasn’t 100 % ready. Carpet needs to be shampooed.
Business response:
DearWalter, Thank you for staying at our hotel and for taking the time to post a review. We are genuinely sorry to learn about the less-than-satisfactory experience you had during your recent visit. Your comments about the condition of your room have been noted, and we are committed to enhancing the overall guest experience by addressing these concerns. We hope to have the opportunity to serve you better in the future and provide you with a more enjoyable stay that reflects the high standards we aim to uphold. Sincerely,Hote... read more
Waite 10 minutes for someone to appear at front desk. Felt that the area has safety problems.
Business response:
Dear Robert, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to improving it. Additionally, the comfort and safety of our guests remain our foremost priorities, and we deeply regret any inconvenience you may have encountered. Please be assured that we maintain round-the-clock security on our premises to ensure the safety of all our guests. We look forward to the o... read more
not a nice overnight place to stay This is a place for temp workers, not personal overnight stays. There is no ice machine and the refrigerators do not have ice trays. They did not have a replacement bulb for the lamp. The bathroom light and fan are wired together so not one without the other and the fan was very loud. The bed was soft with no support and no additional pillows or blankets were available.
Business response:
Dear Louise, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Our team is dedicated to providing the best possible service and quality to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider revisiting us so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Needing a brief place to stay on the east side cheaply? This is your place. Seems to be in the midst of a remodel. Can only hope that runs into the guest rooms as well.
Business response:
Dear RYAN, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we hope that you had a pleasant stay overall. However, we are sorry for any inconvenience you experienced due to our ongoing remodel. Your feedback is highly valuable to us as it enables us to enhance our guest experience. We hope to serve you again in the future.Sincerely,Hotel Management
Wouldn’t stay there again The room was terrible the toilet wouldn’t flush properly, there were a couple spiders we killed and we think it might’ve gotten bed bugs. Definitely wouldn’t stay there again.
Business response:
Dear Guest, We sincerely appreciate your feedback, although we deeply regret the distressing experience you encountered during your recent stay at our hotel. We understand the seriousness of this matter and are taking immediate action to address it, including thorough inspections and treatments by professional exterminators. Additionally, we are reviewing our housekeeping procedures to ensure that our rooms meet the highest standards of cleanliness. Your input is invaluable to us, and we thank you for bringing this matter to... read more
Frequently asked questions about Extended Stay America - Wichita - East
How is Extended Stay America - Wichita - East rated?
Extended Stay America - Wichita - East has a 3.6 star rating with 1,182 reviews.
When is Extended Stay America - Wichita - East open?
Extended Stay America - Wichita - East is open now. It will close tomorrow at 12:00 a.m.