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Extended Stay America - Wichita - East
- Hotels
- Wichita, KS
About this business
Location details
9450 E. Corporate Hills Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Waite 10 minutes for someone to appear at front desk. Felt that the area has safety problems.
Business response:
Dear Robert, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to improving it. Additionally, the comfort and safety of our guests remain our foremost priorities, and we deeply regret any inconvenience you may have encountered. Please be assured that we maintain round-the-clock security on our premises to ensure the safety of all our guests. We look forward to the o... read more
not a nice overnight place to stay This is a place for temp workers, not personal overnight stays. There is no ice machine and the refrigerators do not have ice trays. They did not have a replacement bulb for the lamp. The bathroom light and fan are wired together so not one without the other and the fan was very loud. The bed was soft with no support and no additional pillows or blankets were available.
Business response:
Dear Louise, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Our team is dedicated to providing the best possible service and quality to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider revisiting us so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Needing a brief place to stay on the east side cheaply? This is your place. Seems to be in the midst of a remodel. Can only hope that runs into the guest rooms as well.
Business response:
Dear RYAN, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we hope that you had a pleasant stay overall. However, we are sorry for any inconvenience you experienced due to our ongoing remodel. Your feedback is highly valuable to us as it enables us to enhance our guest experience. We hope to serve you again in the future.Sincerely,Hotel Management
Wouldn’t stay there again The room was terrible the toilet wouldn’t flush properly, there were a couple spiders we killed and we think it might’ve gotten bed bugs. Definitely wouldn’t stay there again.
Business response:
Dear Guest, We sincerely appreciate your feedback, although we deeply regret the distressing experience you encountered during your recent stay at our hotel. We understand the seriousness of this matter and are taking immediate action to address it, including thorough inspections and treatments by professional exterminators. Additionally, we are reviewing our housekeeping procedures to ensure that our rooms meet the highest standards of cleanliness. Your input is invaluable to us, and we thank you for bringing this matter to... read more
Was ok, found trash behind the night stands, no trash can, and hallways plus room smelt off
Business response:
Dear Florencio, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, comfortable property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We will address this immediately and genuinely appreciate your bringing this to our attention. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve.Sincerely,Hotel M... read more
It smells bad, bathroom mirror cracked, towel rack broken, bugs. It’s gross! Front desk staff on the other hand were friendly and helpful.
Business response:
Dear Angie, It is disheartening to read about your experience with us. Please accept our sincere apologies for any discomfort you may have felt. We follow strict standards regarding our suites' upkeep and pest control, and we regret this was not your experience. We will share your observations with the concerned teams to ensure future guests receive the exceptional experience they deserve. We hope these isolated incidents do not prevent you from choosing us again, as we would welcome the opportunity to show you the seamless ... read more
Frequently asked questions about Extended Stay America - Wichita - East
How is Extended Stay America - Wichita - East rated?
Extended Stay America - Wichita - East has a 3.5 star rating with 1,200 reviews.
When is Extended Stay America - Wichita - East open?
Extended Stay America - Wichita - East is open now. It will close tomorrow at 12:00 a.m.