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Extended Stay America - Wichita - East
- Hotels
- Wichita, KS
About this business
Location details
9450 E. Corporate Hills Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They told me they needed a $200. security deposit at check-in, I never heard of such a thing. Shower did not work, I temporarily fixed it. Water was leaking from shower and got worse. I had to find a trash can. Pillow cases were yellowed. They woke me at 8am to see if I was staying another night.
Photos for this hotel on here are not true This was like a horror story… red stains on the floor. Pictures do not match what was provided!! Bed was uncomfortable, we were itching the whole night!
There were no drinking cups in the room, we asked for a queen size bed and we’re given a full size bed. No coffee or breakfast offered. Hotel was totally under staffed
Business response:
Tom, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
The hallway looked old and dirty. The other guests were loud and there was a constant barking dog. The room inside was ok just old.
Business response:
Please accept our apologies for the cleanliness and noise issues you experienced during your stay with us. We can understand your frustration and appreciate your patience. Your concerns have been shared with our front desk and housekeeping staff to make no future guest encounters the same. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you for your feedback. Sincerely, Hotel Management
It is not good
I stood at the front desk waiting to be checked in for 30 minutes before someone finally came. I could hear them in the back talking so they were just ignoring me. Bathtub was disgusting. Asked for it to be clean, was still not cleaned the next day, so asked again and still no room service.
Dirty sledgehammer banging at night
Frequently asked questions about Extended Stay America - Wichita - East
How is Extended Stay America - Wichita - East rated?
Extended Stay America - Wichita - East has a 3.6 star rating with 1,182 reviews.
When is Extended Stay America - Wichita - East open?
Extended Stay America - Wichita - East is open now. It will close tomorrow at 12:00 a.m.