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Extended Stay America - Wichita - East
- Hotels
- Wichita, KS
About this business
Location details
9450 E. Corporate Hills Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
booked and paid for a room thru Hotel.com When I arrived was told they were over booked . was forced to start looking for another room at 7pm.
Fair price for what you get, tool was large. Pull out bed had no bedding, stood in lobby for 20 minutes calling front desk, knocking, talking, never got a desk rep, caught her on our way out later and got sheets, asked for pillows and she said were in the closet but weren’t, came back down, waited again when she finally came back asked for pillows there was only one apparently. Stay was already frustrating because overbooked so one of my two rooms was taken and I had to cram 10 people onto 3 beds. Overall horrible service ex... read more
Hall smelled of nasty spaghetti. Received a complaint about a loud noise we made, but heard noise all night from others... there was a f**king cockroach that came out while my cousin was doing dishes - hideous. Y’all should step it up.. a little bit goes a long way.
Business response:
Thank you for choosing us and for taking the time to post a review. We regret the noise disturbance you encountered and apologize for the cleanliness oversight you experienced. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have a chance to welcome you back and provide you with the hospitality for which we are known. Sincerely, Hotel Management
Business response:
Natassia, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
I liked the kitchen in the room, but I had to go and ask for dishes and appliances that should have been in the room, plus there was no hair dryer to be found
Business response:
Maggie, thank you for choosing our hotel. To keep you familiar, brand standards require us to make necessary items including kitchenware and hairdryers available at the front desk rather than leaving them in the suites. We regret you were not informed about this and we will ensure such information is conveyed at the time of check-in. On a positive note, we are glad you liked the kitchenette in your room. We hope you will come again soon. Sincerely, Hotel Management
This one needs to be Updated and new furniture carpet replaced smelled like smoke and like someone had a dog living in there and the toilet over flowed everywhere!!
Business response:
Thank you for being our guest. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We are also sorry for the smoke odor you encountered while you were here. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We have also shared your concern with regard to the bathroom with our maintenance team so that they can fix it immedia... read more
Bed bugs Bedbugs!!!! I've been bit 5 times it still iches!!!
Business response:
Dear Layton, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wichita - East
How is Extended Stay America - Wichita - East rated?
Extended Stay America - Wichita - East has a 3.6 star rating with 1,182 reviews.
When is Extended Stay America - Wichita - East open?
Extended Stay America - Wichita - East is open now. It will close tomorrow at 12:00 a.m.