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Extended Stay America - Wichita - East
- Hotels
- Wichita, KS
About this business
Location details
9450 E. Corporate Hills Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checked out after one night. Continue to be billed for remaining nights.
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
It had all the kitchen facilities needed and was clean.
Business response:
It was a pleasure to have you as our guest. We are delighted to read you liked our well-kept property and the kitchenette in your room. Next time you are in the area we hope you will stay with us again. Sincerely, Hotel Management
Don't stay at this Extended Stay 4 days. Toilet water ran constantly, they made no attempt to repair. Smoke alarm hanging down from ceiling directly over head of bed, again no attempt to repair. Of course, because Extended Stay, only once a week room service and be sure to bring your own coffee pot, dishes and utensils.Oh, bathroom fan exceptionally noisy.
Business response:
Dear Darrel, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Room smelled, they had window open to air it out. Sink in bathroom clogged up wouldnt drain. TELEVISION did not work and staff couldnt fix it. The breakfast was listed as hot meal. It was muffins in plastic wrap, granola bars, oatmeal in a bag. The bathroom floor was still dirty, and hair was found on toilet.
Business response:
We offer our sincere apologies for the inconvenience caused to you. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. Kindly note, Our website clearly states that we offer our guests free on-the-go breakfast. Please choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Got changed twice on my card. Got changed twice on my card.
Business response:
Thank you for being our guest. We apologize for the issue you had with billing. Please feel free to communicate with us out at our front desk as they will be happy to resolve your queries. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The place was infested with bed bugs. If you know anything about bes bugs then you would know what a vwry serious problem it is. The place needs to be shut down until it has been completely exterminated.
Business response:
Thank you for being our guest and for taking the time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
This place literally stinks. The only reason I give it a 2 is because of the desk clerk
Business response:
Tamara, thank you for sharing your feedback. We apologize for the odor issue you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope to see you back in the future so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wichita - East
How is Extended Stay America - Wichita - East rated?
Extended Stay America - Wichita - East has a 3.6 star rating with 1,182 reviews.
When is Extended Stay America - Wichita - East open?
Extended Stay America - Wichita - East is open now. It will close tomorrow at 12:00 a.m.