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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was convenient but a lot of pan handeling in the area. Was no impressed with selection of breakfast foods available with morning coffee.
Business response:
We appreciate you taking the time to share your experience online. It was a pleasure knowing you had an overall comfortable stay and that our location was convenient for your needs. However, we regret your dissatisfaction regarding our grab-and-go breakfast. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for being our guest, and we hope to see you here on your future trip. Sincerely, Hotel Management
It seemed odd that there were no coat hangers in the closet. The breakfast was no more than a small snack. At least the coffee was good.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations and regret the inconvenience it caused. Also, your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. Hopefully, we will have the chance to make it up to you on a future visit. Sincerely, Hotel Management
The staff was very friendly! There are signs everywhere saying no smoking and we smelled marijuana as soon as we got out of our car all the way up to front door. The elevator smelled like cigarettes as well. The hallway to our room was smelly and dingy. Once in our room the appearance was overall nice but the room
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry for the smoke smell you experienced. Even though we are a non-smoking hotel, but on a rare occasion, some guests do not comply, and we truly apologize for this. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.