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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was very disappointed with the breakfast. Coffee/Tea with individual wrapped muffin is not breakfast.
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your feedback will be shared with our brand leaders to determine new breakfast offerings. However, from your rating it seems you had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
We enjoy a lot that night and we had to go a near Ihop for breakfast.
Business response:
Eduardo, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us an excellent score. However, we regret any inconvenience caused. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Property with fairly new updated, and had a kitchenette, but no breakfast, no room in the bathroom, no shampoo or conditioner, no vending or ice on each floor
Business response:
Thank you for choosing our hotel. We are sorry for the inconvenience caused due to our in-room-amenities. Please know, items such as bath amenities and toiletries are kept at the front desk and are always complimentary. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will choose us again so that we can provide you with a great experience. Sincerely, Hotel Management
All I really have to say is Tracy at the front desk went above and beyond for me and my family. The are a no BS hotel but definitely have heart. Thank You Tracy from bottom of my heart
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.