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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for the price, but very bargain basement for what could be considered a hotel.
Business response:
Thank you for being our guest. We are glad you loved our convenient location and found us to be a great value. We are sorry there were few issues that kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
The room size was good. They don’t stock dishes. You have to request them. No mini bottle of dish soap...only packets. No bathroom counter space to put toiletries was annoying. No back up toilet paper...had to ask for it. However, they accommodated me. Overall room was fairly comfortable, but it needs to be updated/refurbished. AC unit very loud. TV channels were minimal. Parking lot was way too small and not easy with loading/unloading or handicapped access. Lastly, the morning coffee and continental breakfast was pitiful. ... read more
Business response:
Thank you for choosing to stay with us. We are glad to read you liked the spaciousness of your room and had an overall pleasant visit. However, we are sorry for the disappointment you had with our in-room amenities. We value your feedback have shared it with our leadership team. Also, your concern regarding the air conditioning unit will be shared with our maintenance team. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Was very disappointed with the breakfast. Coffee/Tea with individual wrapped muffin is not breakfast.
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your feedback will be shared with our brand leaders to determine new breakfast offerings. However, from your rating it seems you had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
We enjoy a lot that night and we had to go a near Ihop for breakfast.
Business response:
Eduardo, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us an excellent score. However, we regret any inconvenience caused. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.