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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property itself wasn’t really an issue, but it did have a bad smell throughout the hotel and could use some renovating. We were very disappointed in the “breakfast” as our idea of breakfast isn’t a cart with instant oatmeal and granola bars. Our room could’ve used a deeper clean. We didn’t have any issues during our stay but I’m not sure we would stay again.
Business response:
Thank you for staying at our hotel. Although you had an overall pleasant experience, we apologize for the odor you experienced during your stay. Your concerns will be shared with our housekeeping team to ensure a better experience going forward. We are also sorry our grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast. We value your suggestions as well as observations and hope you will consider staying with us again. Sincerely, Hotel Management
Check in was flawless. Front desk was very accommodating.
Business response:
Nancy, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with the staff mentioned. We look forward to your next stay at Extended Stay America. Thank you once again. Sincerely, Hotel Management
Love that it was pet friendly and the staff was all very happy and kind. The property itself was eh, parking lot was kind of sketchy.
Business response:
Thank you for being our guest. We are glad you loved our pet-friendly and cordial staff. However, we are sorry for the disappointment you had with our property and the parking area. Your concerns will be shared with the appropriate team to ensure a better experience going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
It was fine. Its a place to rest, shower and sleep. The continental breakfast is a few granolas and muffins.
Business response:
We are delighted you had a great stay at Extended Stay America. However, we regret our grab-and-go breakfast was not to your liking. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Just a Normal Basic Motel nothing special not really any thing to Bragg about and not any good working snack machines or breakfast just typical
Business response:
We are delighted you had a great stay at Extended Stay America. However, we regret any inconvenience caused. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great place to stay. Great service and rooms. Also, they have a fridge and stove in case you don't want to eat out.
Business response:
Ulises, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our excellent service and your comfortable suite along with the fully equipped kitchenette. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
excellentservice and great location and will stay there again
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our excellent location and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Stayed 2 nights. Clean and comfortable rooms. Best deal for the area. A lot nicer than the other Market St hotels.
Business response:
We appreciate your review of Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. It also was great to read that you felt you got an excellent deal by choosing to stay with us. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,288 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.