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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Terence, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Every thing was great, the room was clean, the staff was alright except I got bit while I was there, they had bedbugs
Business response:
Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
The more I stay, the less I'm impressed Got in and people outside were having a personal happy hour with beers and cigarettes. Whatever, do your thing, this is apparently a recurring thing of guests that stay here. Checked in, signed my form saying no smoking in rooms. Went up to my room-the windows were already open because the room REEKED of smoke. Every time we returned to the room after heading out, the smell was overwhelming. I got home last night after staying two nights and will have to wash everything I brought even ... read more
Business response:
Megan, please accept our sincerest apologies for the cleanliness issues you had with your accommodations. We do not take these issues lightly, as we firmly believe this is priority #1 in the hospitality industry. We are working with our housekeeping department to tighten procedures to make sure that we deliver a comfortable experience every time. Counting on your kind generosity to accept our apology, we hope you will give us another chance to restore your confidence in us. Sincerely, Hotel Management
Business response:
Mario, thank you for the five-star rating of Extended Stay America. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Comfortable stay, clean, close to shopping and restaurants. Friendly staff.
Business response:
Thank you for the wonderful review of Extended Stay America. We are pleased to know you had an enjoyable stay here and that our location close to many restaurants and shopping was perfect for your needs. On behalf of everyone here, we invite you to visit us again! Sincerely, Hotel Management
Works for me! Overall, a fine place to stay for a few nights. Nothing fancy and no big frills, but well worth it for the price!
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Awesome Great
Business response:
Carmaria, thank you for staying at Extended Stay America. We are thrilled to read you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The room was a little outdated. Didn't like the fact that all pots, pans, silverware and coffee maker was only available upon request from the front desk. It would have been better to have stocked in the room.
Business response:
Joel, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations with our hotel policies and with your room. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Not bad Very professional and friendly staff. Room very clean. Overall pleased for 1st time stay.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.