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Extra Space Storage

4.7

About this business

Location details

24700 Mission Blvd, Hayward, CA, 94544, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.71,569 reviews
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Ash D.'s profile image
Ash D. 
rating
4 years ago

Just moved out of my apartment and put everything into a storage unit here. My experience has been great! I talked to them on the phone and for my contract right away. They sent me a detailed email with all the information I will need to know since the office was closed the day that I went. I was very happy with my experience here. The storage space is very clean and kept well and I feel good knowing that my items will be kept safe here. I definitely would recommend anyone to check this place out for storage needs 

Business response:

Hi A. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Nicole F.'s profile image
Nicole F. 
rating
5 years ago

Ive been a customer here for at least a year. Theyre fantastic. at this location..i am leasing 2 units. A locker size and then the next up. Since covid19-we can no longer fill up our water bottles or,go into the bathroom. Their hours have chained but arent posted 

Business response:

Hi, Nicole. Thank you for choosing Extra Space Storage and for being a loyal customer. We appreciate you taking the time to share your experience and feedback with us. We're here to help at 888-STORAGE if you have any questions or need assistance with your rental. 

Hieyam A.'s profile image
Hieyam A. 
rating
5 years ago

I had a great experience with this location. My move from Phoenix to the Bay Area was sudden and uncertain. They worked with me on prices and what size would be best for me. The location was always clean. Never messy or dirty. My unit was cool and clean as well. I did not experience any break-ins or infestations. They always communicated with me properly and the customer service was fantastic. My one suggestion was the parameters taken during Covid 19 were only for the office and not for common things like the lifts and th... read more

Business response:

Hieyam, thank you for taking the time to leave your feedback! We are committed to being the most clean, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs. Thank you for being a loyal customer! 

Nikki F.'s profile image
Nikki F. 
rating
6 years ago

This place is superb. Its extremely clean and well organized. The staff are awesome and helpful, ask for Dan. They have great prices,hours and locations. They have carpet ,elevators to move/lift your stuff up&down,secure codes for both front gate and the different buildings. 

Tapaola F.'s profile image
Tapaola F. 
rating
6 years ago

Easy sign up, cheap prices and awesome customer service. I just rented a storage from this location yesterday, I had the greatest person who assisted me getting the right size storage I needed and want. He had the greatest customer service I've ever received from anyone. Thank you Ray for your greatest service, keep it up. 

Business response:

Thank you for the kind words, Tapaola! We're committed to providing excellent customer service. Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Ray was able to provide that for you! Let us know if we can do anything to assist you! 

Felicia C.'s profile image
Felicia C. 
rating
6 years ago

I was able to get a storage for a great price that was larger than any other comparable places in the area! I got a quote and service immediately. The customer service was impeccable. 

Business response:

Thank you for the kind words, Felicia! We are happy to hear you were able to get storage for a great price, quote, and service immediately. We're committed to providing excellent customer service. Let us know if we can do anything to assist you! 

Bonnie K.'s profile image
Bonnie K. 
rating
6 years ago

Signing up for a storage unit was easy enough and the prices are very fair for the Bay Area. She was flexible in showing us as many units as we wanted to see and then we got our lock and moved stuff into it in no time. 

Business response:

Thanks for choosing Extra Space Storage, Bonnie! We're pleased to hear you've had a positive experience throughout the rental process. We're here to help if you need assistance with your rental. Call us at (510) 581-6900 with any questions! 

Odette F.'s profile image
Odette F. 
rating
7 years ago

Angela is awesome. She helped me through the process and gave me good rates. My first time to get a storage space. 

Carrie B.'s profile image
Carrie B. 
rating
7 years ago

Extra Space storage in Lake Elsinore is great. The manager is super nice and helpful. Storage facility is very clean and safe. If you need storage you should come here and first month was free!!! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 1,569 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.