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Extra Space Storage

4.8

About this business

Location details

2904 Casitas Ave, Los Angeles, CA, 90039, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.81,098 reviews
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Zac K.'s profile image
Zac K. 
rating
4 years ago

JJ is the man! Super helpful went above & beyond. Saved the day for us. Highly recommended 

Business response:

Hello, Zac. Thank you for the review. We're so glad JJ could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage! 

April S.'s profile image
April S. 
rating
4 years ago

Shanie was very helpful and kind. She went above and beyond with customer service. I asked a lot of questions and she was very patient with me. Thank you so much I've had a bad experience with other storages places but I absolutely am satisfied with my decision. Great prices I will definitely recommend this extra space to family and friends. 

Business response:

Hi April, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Shanie! We are always here to help if anything comes up in the future! Please give us a call or email us at customerservice@extraspace.com if you have any questions. 

Paul J.'s profile image
Paul J. 
rating
4 years ago

This place is the best! Easy to get a unit and get up and running. Easy access. It's in a really funky no man's land of LA but that is fine. I needed a drive up space and they had just what I needed. I have two other storage spaces and in the process of moving everything into Extra Space and getting rid of the other two spots. They are great!!! 

Business response:

Thanks for sharing your positive experience, Paul. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything! 

Kelly L.'s profile image
Kelly L. 
rating
4 years ago

This is a really wonderful business. Jj is especially helpful and kind. I have appreciated his cheerful personality and his willingness to assist in any concerns or needs. Covid has been a difficult time for so many people and this business has went out of their way to be helpful and caring to their customers during this time. It has eased some of the stress we have felt and I have been extremely grateful for that. Highly recommend this business. 

Business response:

Thanks for the kind words, Kelly! We're glad JJ was helpful and kind. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (323) 661-8100 if you need anything. 

Diaz J.'s profile image
Diaz J. 
rating
5 years ago

I have been at this storage space for many years. It's been a great experience. My belongings have always remained safe. The staff is great, JJ is very helpful, patient and he makes sure all of your needs get met. Thank you, JJ! Diaz 

Business response:

Thank you for your kind words, Diaz. We're glad JJ was very helpful, patient, and made sure your storage needs were met. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything! 

Stacy S.'s profile image
Stacy S. 
rating
5 years ago

We have been so happy with Extra Space Storage on Casitas. We have had storage spaces there for a LOOOONG time and Ken was always the person in charge and he gave us such kind service. When we came in to rent a different unit we found out he is not there anymore, and we were bummed out. But then JJ helped us out and gave us awesome service! He is doing a great job, we are so happy with the service and JJ was super communicative and helped us figure out our time line. Thanks JJ! 

Business response:

Hi Stacy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (323) 661-8100 or stop by the office if you need anything! 

Petunia C.'s profile image
Petunia C. 
rating
5 years ago

Love the service JJ...was very helpful He stood with us until we got something to rent love the good vibe very sweet soul love the way he has he's office very clean and very respectful person he made are day easy if I can give him more stars I gladly will 

Business response:

Hi Petunia, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with JJ! Please stop by the office or give us a call if there is anything else we can do for you. 

Mariana S.'s profile image
Mariana S. 
rating
5 years ago

This place is great. You get the first month free and when I had issues closing my door I got help quickly. employees are helpful like JJ that helped this morning! I have had a storage here for about 2 months. The location is nice but it was a little tricky getting there the first time (Google maps made me go in circles for a while). I prefer this storage because they charge less than public storage, and as a first time storage customer it has been great storing here. There are nice little cart things you can use to move you... read more

Business response:

Thanks for the awesome review, Mariana! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We are glad that JJ was able to help you with your unit. Thanks for your review and for allowing Extra Space to provide your storage solutions. Don't hesitate to reach out if you need anything! 

Marianne G.'s profile image
Marianne G. 
rating
5 years ago

Thank you sooo much to Tina... she was our associate that help make our move smooth. Tina was very helpful, accommodating & easy to work with. She went out of her way to show us the storage area & it turned out perfect size. We appreciate all your help!! I highly recommend Tina & Extra Space Storage. It's also a great location!! 

Business response:

Marianne, we are so happy to hear that Tina could accommodate you and provide a smooth rental experience. It's great that she went out of her way to show you the storage area. We really appreciate the recommendation as well as the 5-star review! Don't hesitate to reach out if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,098 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 7:00 p.m.