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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Purchased a home warranty in March to cover home, including AC units and swimming pool. In May opened pool. Everything worked for a week, then pump controller stopped working. Filed service ticket with Landmark. They replied they couldn't find a pool service company and I'd have to find my own. Took a while to find one myself and had them come out. They said needed a new control board. Called Landmark. Landmark said the part should be covered, but they couldn't confirm if it was working before it broke. The service company t... read more
Business response:
Dear John, I am sorry to hear about your experience with your pool service request. I would be happy to review it to better address your concerns. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Horrible contractor with no other choice for one, did not do his job. Was there 3 minutes, LM sides with his analysis that was never done.
Business response:
Dear Homeowner, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Have not had any help from them. I used the re key service and I still paid for all of it.
Business response:
Dear Alice, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your re-key ticket. The warranty covers to re-key up to 6 locks and will provide you with 4 copies of the keys. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sin... read more
Badly disappointed in the coverage/settlement of my claim for single wall mounted electric oven.
Business response:
Dear Phillip, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your oven service request. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Plumbing issue may have not been resolved satisfactorly.
Business response:
Dear Sonia, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Many restrictions on what is covered. Items essential to proper function may not be covered.
Business response:
Dear Cindy, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
the vendors are terrible. The service providers they send do not call to set up appointments, do not show up for the scheduled repair, are not recommended providers.
Business response:
Dear Jennifer, I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address. Sincerely, Tiffany Nguyen Customer Relations Manager
We paid for them to do a spring checkup on our a/c unit and when it failed a week later after a clean bill of health they expected us to pay thousands of dollars out of pocket to the contractor before they would consider covering anything. We ended up having a reputable contractor come and replace our system on our own dime after a few second opinions
Business response:
Dear Grant, I am sorry to hear about your experience. It is not the service we intend to provide. I would like to review your service requests in more detail to better address your concerns. I am unable to find your warranty with your name. Please reach out to me directly at with your property address. I look forward to hearing from you. Sincerely, Tiffany Nguyen Customer Relations Manager
I needed to purchase a new HVAC system and with the assistance from Landmark Home Warranty, it cost me less than half what I would have paid otherwise.
Business response:
Dear Loretta, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,025 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.