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FastMed Urgent Care

3.9

About this business

Location details

2728 West Mallard Creek Church Rd, #300, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.91,560 reviews
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Queen S.'s profile image
Queen S. 
rating
9 years ago

Went for a company drug test, it was smooth sailing in the morning verses the lobby crowd in the afternoon with a 45min+ wait. I got there when they opened, and was in & out in 20 mins. 

Business response:

Queen, thank you for taking the time to leave us feedback. We are happy to hear you had a great experience. 

Kat V.'s profile image
Kat V. 
rating
10 years ago

As a travel nurse, I only use this facility for my required heath tests, labs, physicals that aren't covered by my insurance like PPD's. Every encounter has been great. The staff is always nice and place is clean. Sometimes service is slow but unless you work in healthcare, you will never know the struggle behind the counter to provide you the quickest and safest care. Trust me, it is not easy! 

Business response:

A message from Jessica Pendola - President of FastMed North Carolina Region. Thank you so much for your positive feedback. I'm happy you had a good experience. We are always working hard on balancing speed with quality, but very happy you're happy. Please keep us in mind for your future healthcare needs, and tell friends and family, too. Thanks again! 

Andrew D.'s profile image
Andrew D. 
rating
2 weeks ago

The lady at the front just tells people there's a 2 hour wait and they are not busy at all, she makes it her job to make as many people leave as possible she is absolutely terrible 

Jasmine C.'s profile image
Jasmine C. 
rating
2 months ago

When I went to the doctor, they were quick and very efficient but when I tried to get my lab results, they did not have them ready. The front desk rep said that it would be 2 to 3 days I called on the third day and was told that the results were in but a nurse had to call me back to tell me information. No one ever called me back and I don't think that I should have to call several times just to get lab results. I have not been feeling well and it derailed my time of treatment if anything is going on because I'm not told if ... read more

Mikayla T.'s profile image
Mikayla T. 
rating
6 months ago

Id just like to say, respectfully; i had the most rude encounterment with Afrika, she is a very rude staff member apart of FastMed, ive gone to this place once, and had an incredible experience, but since our interaction, i will never step foot inside, nor spend my money at FastMed again! 

Ana S.'s profile image
Ana S. 
rating
a year ago

I have been here a handle of times but this last visit was the worst experience I have had and I didn't even make it into the back. The women at the front were so short and unhelpful in every way possible. If you are in pain please do not come here. The will not only treat you like crap but make you feel worse than you did before going in. 

Seth C.'s profile image
Seth C. 
rating
2 years ago

I wish I could give zero stars but unfortunately that's not an option. About 3 days ago my mouth and throat were in extreme pain. Gums swollen, canker sores, and an extremely sore throat. After paying nearly $260 for the visit I was sent home with a prescription for a mouth was that does nothing to help cure the issue but only make my mouth numb for about 30 minutes. Nothing else, no antibiotics, pain medication, nothing. I've reached out as well over the past few days over the phone and everytime I call I get hung up on. By... read more

Kelly E.'s profile image
Kelly E. 
rating
2 years ago

If I could give zero stars I would. I made an appt and then sat for 40 mins for her to finally call me and tell me she hadn't fully checked me in yet so can't tell me where I'm at in line. If I were here for me and not my daughter I would've left. I will never be back. 

Rhomela L.'s profile image
Rhomela L. 
rating
2 years ago

The website says that Fastmed is military friendly and accepts Tricare. However this particular location wasn't able to verify my daughter's coverage, even with proof of insurance and a military ID. She is a student at UNC Charlotte, student health is closed today, Sunday. She was told she has no coverage, and will be charged $199 without insurance. So my sick daughter just went back to the resident hall, still sick and was not seen by a provider. I would not recommend this location and will file a complaint 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 3.9 star rating with 1,560 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is closed now. It will open at 8:00 a.m.