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Ferrars Hall Care Home - Country Court

4.8

Assisted Living Facilities
Huntingdon

About this business

Wellness Assisted Living Facilities

Location details

14 Ferrars Road, Huntingdon, PE29 3AA, United Kingdom

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4.8109 reviews

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Susan C

3 months ago

My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and always smelled fresh.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback, and this will be passed on to the whole team. It was a pleasure to care of your mum, as part of our Ferrars Hall Family.

V B

3 months ago

Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.

Business response:

Thank you for taking the time to leave a review for Ferrars Hall. We appreciate your kind feedback and this will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

J R

3 months ago

I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words, and it is a pleasure to support you as part of our Ferrars Hall Family!

Tony B

3 months ago

We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We are pleased to hear that we have made your loved one's transition into care as smooth as possible. Your kind words will be passed on to the whole team here. It is a pleasure to look after your loved one as part of the Ferrars Hall Family.

B B

8 months ago

I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we ... read more

Business response:

Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind words and feedback. It is wonderful to hear that you find the staff caring and supportive, we will ensure that this feedback is passed onto them. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

Janice W

10 months ago

The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are excellent considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activit... read more

Business response:

Thank you for taking the time to leave Ferrars Hall a review. Your kind feedback is much appreciated and will be passed onto the staff and relevant departments at the home. We are sorry to hear that you have found some staff to be lacking in professionalism, if you would like to address this further please do not hesitate to speak with the Home Manager when you are visiting next. It is a pleasure to care for your husband as part of our Ferrars Hall Family.

Isobel M

a year ago

My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in reception to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community... read more

Business response:

Thank you for taking the time to leave a review for Ferrars Hall. We are so pleased to hear that you feel your Aunt has settled in well. Your comments about the food, activities and staff are much appreciated and will be passed on to the team. Once again, thank you for taking the time to leave a review, it is a pleasure to care for your aunt as part of the Ferrars Hall Family.

Richard W

a year ago

Ferrars Hall was recommended to me by a neighbour whose mother is a resident. It is better than a 5 Star Hotel, my mother 92, was admitted to the hospital for the first time, ever, this year, very frail with an infection, she and I jointly decided she could not live alone anymore when discharged. After about 6 weeks of living in Ferrars Hall she has acclimatised to the routine and staff and is now very happy, I would say much happier than when living alone in her flat. Now, she is wheeled by the carers in her chair to breakf... read more

Business response:

Thank you for taking the time to leave Ferrars Hall Care Home a review. We are thrilled to hear how happy you are with the care and support that your mother is receiving at Ferrars Hall. Your kind words will be passed on to the team here. Once again thank you for your review, it is a pleasure to care for your mother as part of our Ferrars Hall Family.

Joann E

a year ago

Since being at Ferrers Hall my mother has regained her confidence, she feels safe and secure in the knowledge that she will come to no harm and that there is always someone on hand to guide and support her. The staff are all extremely attentive to all the residents, this I have always witnessed when visiting, which is often. The team are always respectful and have a professional, friendly and positive approach to all situations. The team provide stimulating and inclusive experiences and whilst encouraging they do not force a... read more

Business response:

Thank you for taking the time to leave Ferrars Hall a review. It is wonderful to hear that your mother has regained her confidence since living with us. Your feedback regarding our staff and management team is much appreciated and we will ensure it is passed onto the team. Thank you again for taking the time to leave such a lovely review. It is a pleasure to care for your mother as part of our Ferrars Hall Family.