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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Frontier Ford had the exact vehicle I was looking for. My sales associate was young but eager to help. The purchase documents contained incorrect financing details from those discussed, but General Sales Manager Dave Ingland was extremely helpful and made sure we were able to complete our purchase without issue.
Everyone I worked with at the dealership was very helpful and friendly especially Jose. Different employees were walking around a new employee and the were so kind and helpful showing him the ropes. Very impressed.
Business response:
We are delighted to hear about your wonderful experience at Frontier Ford! It is truly rewarding to know that our team made such a positive impression, and that Jose stood out for his helpfulness and friendliness. It is also heartwarming to hear that you noticed our team members taking the time to warmly welcome and guide a new employee. That kind of collaborative and supportive culture is something we take great pride in, and we are so glad it was noticeable to you. We look forward to welcoming you back!
Brought my explorer in for a couple recall repairs and the process was smooth. The team was very friendly and helpful. They provided a ride back to my office and kept me in the know for the repairs and completion times
Business response:
We are overjoyed to hear that your recent visit for recall repairs went so smoothly! It is wonderful to know that our team made the experience easy and stress-free by keeping you informed every step of the way and ensuring you had a ride back to your office. Thank you, TODDBARTZ, for taking the time to share your experience. We truly appreciate your kind words and look forward to being here for you whenever you need us in the future!
Mike helped me with the needed service for my Maverick. He was friendly and professional.
Business response:
Thank you for sharing your experience with us! We are so pleased to hear that your Maverick received the service it needed and that your visit was a pleasant one. It is always wonderful to know our team is making a positive impression through friendly and professional service. We truly appreciate you taking the time to leave this feedback, and we look forward to welcoming you back for any future service needs!
Michael Marshall was able to fit me into the schedule and I was in and out in promised timeline.
Business response:
Thank you for your review! We are thrilled to hear that your visit went smoothly and that you were taken care of within the promised timeframe. That kind of efficiency matters, and it is wonderful to know your experience reflected that. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back to Frontier Ford for any of your future automotive needs!
People in dealer were very helpful to get my dream car. Also helped me a lot get familiar with all the features of Mach-e. Thanks for taking the extra mile Ryan
Business response:
Thank you for taking the time to share such a wonderful experience! It truly means a great deal to know that our team went above and beyond to help you find your dream car and that you felt well-supported every step of the way. It is especially gratifying to hear that you received thorough guidance on all the features of your new Mach-E. We hope you enjoy every moment behind the wheel, and we look forward to being there for you whenever you need us in the future!
I brought my car in after the wrench service icon appeared on the dashboard. Michael was extremely helpful throughout the process. Although it took some time to identify the issue, the team performed a thorough inspection of the entire vehicle and ensured there were no other concerns. Since the inspection was expected to take a while, Michael arranged a Lyft ride to take me home, which was greatly appreciated. The issue turned out to be a low-voltage battery, and it was replaced quickly. I was able to pick up my car the very... read more
Business response:
We are overjoyed to hear about your recent experience with us! It is truly wonderful to know that your visit went smoothly from start to finish — from the thorough inspection and clear communication to the thoughtful arrangement of a Lyft ride while you waited. That level of attentiveness and care is exactly what we strive to provide every customer who walks through our doors. We will be sure to share your kind words with Michael and the rest of the team. Feedback like yours means a great deal to us and reinforces our commit... read more
Valet service is a great way to save time by not having to fight early morning traffic, Thank you for informing me about the service. I got my vehicle serviced without any problems.
Business response:
Thanks for sharing your experience with our valet service! It is great to hear that it made your morning more convenient and helped you avoid the early traffic rush. We are glad your vehicle was serviced without any issues, and we truly appreciate you taking the time to leave such thoughtful feedback. We look forward to serving you again!
Lao Caudillo is always wonderful! He is the reason I take my car to Ford to have my vehicle serviced. He is always friendly and personable.
Business response:
We are pleased to hear that you have had such a consistently wonderful experience with our service team! It is truly meaningful to know that the friendly and personable care you receive keeps you coming back, and we will be sure to pass along your kind words. Thank you, DBAVILA, for taking the time to share your feedback. We look forward to continuing to provide you with the great service you deserve!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,555 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.