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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I walked into frontier Rey skeptical. I walked into frontier Rey skeptical. I had just had a bad carvana experience. Rey was my salesperson. I explained what I had just been through, how nervous I was because I was rebuilding and how much I hated car shopping at dealerships. Rey was easy, he seemed honest, he told me when he don't know and answer to a question and then found the answer, he wasn't pushy but somehow got me to buy something way more expensive than I intended. Lol I think because he was listening to me say what ... read more
Business response:
We're thrilled to hear about your wonderful experience with Rey and our finance team! It sounds like Rey listened to your concerns and made the car buying process comfortable after your previous difficult experience. We're glad our finance team worked efficiently while being mindful of your credit rebuilding needs. We love that you enjoyed the special bow treatment - making each customer feel celebrated is what we're all about! Building lasting relationships with our customers is our priority, and we look forward to seeing y... read more
The People were very friendly and my sales person Rey did The People were very friendly and my sales person Rey did a great job in assisting me
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that our staff made such a positive impression with their welcoming approach and helpful service. Your kind words about Rey's excellent assistance truly mean a lot to us. We're grateful that you took the time to share your experience, and we look forward to serving you again at Frontier Ford.
Staff was very welcoming and listened to all my criterias Staff was very welcoming and listened to all my criterias to buy my new car. They took the time to answer all of my questions. The only thing that would have made the experience a 5 stars one would have been to hand over a brand new electric car with more charge in it.
Dominic did a great job making my whole experience great. Dominic did a great job making my whole experience great. I’ll continue to travel 35 miles to this dealership for service. The technicians here are excellent!
Business response:
Thank you for the wonderful review! We're thrilled that Dominic and our technicians provided excellent service worth your 35-mile trip. Your recognition means the world to us at Frontier Ford. We appreciate you choosing us!
Great customer service, friendly staff, smooth SUV Great customer service, friendly staff, smooth SUV purchase experience, highly recommend this dealership to everyone
Business response:
Thank you for your review! We're delighted to hear about your positive experience with our team and that you found our staff to be welcoming and helpful throughout your vehicle purchase. It's wonderful to know that the process went smoothly for you and that you're satisfied with your new SUV. Your recommendation means everything to us at Frontier Ford, and we truly appreciate you taking the time to share your experience with others. We look forward to serving you again in the future for all your automotive needs.
Always a simple and easy experience when dropping my Always a simple and easy experience when dropping my truck off for service at Frontier Ford. Helpfull and great communication.
Business response:
Thank you immensely for sharing your positive experience with our service team. We understand how valuable it is when vehicle maintenance feels straightforward and hassle-free. Your feedback about our team's helpfulness and clear communication means a great deal to us. We work hard to make every service visit as smooth as possible for our customers, and knowing that we achieved this during your truck's service appointment truly brightens our day. Your trust in us for your vehicle's care is greatly appreciated.
Service On Line booking was straightforward and Service On Line booking was straightforward and convenient. Service agent was helpful. Repair was complete satisfactory.
Business response:
We are pleased to hear about your positive experience with our service team. Your feedback about the online booking system being straightforward and convenient is wonderful to know. We're glad our service agent provided you with helpful assistance and that the repair work met your expectations completely. Thank you for taking the time to share your experience.
Well, Dominic took care of me Nicely. Well, Dominic took care of me Nicely. I had an ISSUE with Frontier Ford back in 2019 or so when Mark Podesta was running the Show and I swore I'd "NEVER" Set foot on that property again. Well, Things have change I guess around there as you can see and I have Brought 2 Vehicles in fro Servicing! Great Job Dominic, Thanks for the GREAT Care you provided me and the Wife!
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Dominic provided you with excellent care during your recent visits. It means so much to know that you've had such positive experiences with our service team and felt comfortable bringing both of your vehicles to us for maintenance. Your trust is truly appreciated, especially given your willingness to give us another opportunity. We're committed to continuing this level of exceptional service for you and your wife. Thank you for choosing us for your automotiv... read more
Jesus Labrada is a great advisor. Jesus Labrada is a great advisor. He is very patient and knowledgeable and extraordinary helpful.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found your advisor to be patient, knowledgeable, and exceptionally helpful throughout your visit. Providing outstanding guidance and support is what we strive for every day at Frontier Ford. Your feedback truly brightens our day and motivates us to continue delivering the exceptional service our customers deserve. We appreciate you taking the time to share your positive experience with us.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,362 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.