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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Amazing service, support and customer care. Jonathan as always, is patient, understanding and willing to go above and beyond for us. He feels us welcome and his interactions are friendly and personal. You can tell he loves his role of interacting with customers, listening to their needs and helping them get the necessary service and support for their vehicles. 13+ years and counting for my visits to Frontier Ford.
Business response:
We are utterly delighted to hear about your wonderful experience with us over the past 13+ years! Your loyalty and trust mean everything to us, and we're thrilled that you continue to choose Frontier Ford for your vehicle needs. It's heartwarming to know that our team member has consistently provided you with patient, understanding, and personalized service throughout your many visits. We take great pride in building lasting relationships with our customers, and your feedback reinforces our commitment to delivering exception... read more
Great service Was done while I waited for works package i under hour and a half
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful that we were able to complete your work package efficiently while you waited, getting everything done in under an hour and a half. Thank you for taking the time to share your feedback about the great service you received at Frontier Ford. Your review helps us understand what we're doing right and motivates our team to continue providing excellent, timely service to all our customers.
Jonathan was a tremendous help. He had great communication skills along with the knowledge to answer a few of my Automotive questions afterwards. As a bonus he had a very positive attitude.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you received exceptional service with great communication skills and knowledgeable automotive guidance. Thank you for taking the time to share your feedback about your visit to Frontier Ford. We truly value customers like you and appreciate your recognition of our commitment to providing professional service with a positive attitude.
Without a doubt, the most efficient, best deal, and friendliest buying experience we have ever had!
Business response:
We are ecstatic to hear about your outstanding experience with us! Your feedback about our efficiency, competitive pricing, and friendly service truly means the world to our team at Frontier Ford. It's wonderful to know that we were able to provide you with the best car buying experience you've ever had. We strive to make every customer feel valued and ensure the process is as smooth as possible, so hearing that we exceeded your expectations is incredibly rewarding for our entire team.
Michaelexplainedmost repairs needed and alsothose that were not needed immediately.I had NOT had such a complete repair and service done for years on the car. The cost was expensive, but hopefully I won'thave any new repairs for years to come. The valet return of the car to my home was appreciated.
Business response:
Thank you for sharing your experience with us. We're pleased to hear that you received such comprehensive service and that our team took the time to thoroughly explain both the immediate repairs needed and those that could wait. It's wonderful that you felt well-informed throughout the process. We understand that automotive repairs can be a significant investment, and we appreciate your trust in allowing us to provide complete service for your vehicle. We're also glad that the valet return service added convenience to your e... read more
Jonathan was very responsive and friendly. All service was done well and promptly. I am happy with the service received.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you found our staff responsive and friendly, and that your service was completed to your satisfaction in a timely manner. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. We're committed to maintaining these high standards and look forward to serving you again at Frontier Ford.
We’ve dealt with 4 different dealerships before. This is our first time with Ford. Ford Frontier is the best dealership we’ve dealt with! From the moment we first entered the door, the welcoming atmosphere provided by the sales agent, to the detailed explanation of the car, up to the fast closing of the deal at finance, truly a wonderful experience. Kudos to the sales agent, Abdullah, and to the finance manager, Livia. I’m glad we came here for our daughter’s first car, her high school graduation gift.
Business response:
We are honored to hear about your wonderful experience at Frontier Ford! It truly means the world to us that we were able to make your first Ford dealership visit such a positive one, especially for such a special milestone as your daughter's high school graduation gift. We're thrilled that our team provided the welcoming atmosphere and detailed service that made your car-buying experience smooth and enjoyable from start to finish. Thank you for taking the time to share your feedback and for choosing Frontier Ford for this i... read more
From the moment I walked in, the staff was welcoming The experience I had was good. It made things so much more manageable for me I had an amazing experience at Frontier..
Business response:
We are absolutely thrilled to hear about your positive experience with our team! It's wonderful to know that our staff made you feel welcomed from the moment you walked in and that we were able to make things more manageable for you. Your feedback truly means the world to us and motivates our team to continue delivering exceptional service. We're grateful that you chose Frontier Ford and look forward to serving you again in the future.
It was a very positive experience. The staff was courteous, knowledgeable, and expedient. The vehicle was a good not a good purchase.
Business response:
Thank you for taking the time to share your experience with us at Frontier Ford. We are thrilled to hear that our staff provided you with courteous, knowledgeable, and efficient service during your visit. Your feedback about our team's professionalism means a great deal to us, as we strive to deliver exceptional service to every customer. We truly appreciate you choosing Frontier Ford and look forward to serving you again in the future.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,502 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.