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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Location services not working there's literally no point to this watch if I can't locate my child. It just keeps saying the watch is offline but its on.
Business response:
Hi there! We're sorry to hear about this issue with the location. We understand the frustration. We would be happy to get this fixed for you, but we're unable to locate an account. Would you reach out to us via Facebook & Instagram DM's? We would be happy to assist you further there, thank you!
Location won't work. I've tried everything. Stopped working in December around the last update. I would have thrown the watch in the trash of the call feature didn't work.
Business response:
Hey Shawn! We are so sorry to hear that you are having some issues with the GPS feature on your device! We would love to help with this issue you're having! However, we are unable to find an account under this name. Will you please reach out to us through Facebook or Instagram DM's so we can help. We look forward to hearing from you.
Unreliable watches, they don't work majority of the time. We also disabled focus mode on the app but it won't disable on the watches.
Business response:
Hi Dahwa, we're sorry to hear about this situation with the focus mode not working correctly. We understand the frustration. We would be more than happy to get this fixed, we will be reaching out momentarily.
The location feature does not seem to be working which is a huge safety concern to me.
Business response:
Hi Alli! We are so sorry to hear that you are having some issues with the GPS feature on your device! We would love to help with this issue you're having! However, we are unable to find an account under this name. Will you please reach out to us through Facebook or Instagram DM's so we can help. Thanks!
I am really disappointed in this app. Many, many times I have tried to locate my kids phones and it can't locate them. What is the point of having the app if you can't locate them? It will say maybe phone is on airplane mode, or turned off, or low signal and it never is. Other times it works great and I can locate them easily. But it seems whenever I really need to locate them, I can't.
Business response:
We're so sorry to hear you're having trouble with the GPS tracking! We know how important this feature is and there are things we can do to help. We have just reached out to resolve this.
App isn't helpful and watch is not worth the money. Keeps not starting and then I have to redo all the numbers she has. Ben 9 Mo and we have had to reset at least 3 times and isn't working again.
Business response:
Hi there! We're sorry to hear about this situation with the resetting and the issues that are still occurring. We understand that's frustrating. We would be more than happy to get this resolved, but we're unable to locate an account. Please reach out to us via Facebook or Instagram DM's. Thank you!
Location services is NOT working. I reinstalled app, turned on and off the phone, turned my phone off and on and it's just not working. On all days when I need to see where he is at all times. This is so frustrating. Main reason I got this watch was to be able to see where my child is! So frustrating. What exactly did I pay for and continue to pay for with monthly service fee????? Will be looking to other products with more stable and consistent service.
Business response:
Hi there! We're sorry to hear about this issue with the location services on our device. We understand that's a vital feature. We would be more than happy to get this resolved. Unfortunately, we couldn't locate an account. Please reach out to us via Facebook or Instagram DM's if you need more assistance. Thank you!
GPS location never works. The app says it hasn't connected to the watch in months. It works for calls/text but we NEED the gps more than anything. So frustrating
Business response:
Hi Shannon! We're sorry to hear about these issues with the device. We understand the frustration, and we would be more than happy to resolve this. Unfortunately, we're unable to locate an account. Would you reach out to us via Facebook or Instagram DMs, please?
This company could not be any worse. Please avoid at all cost before getting locked into a contract. This review is after one 2 yr contract, and giving them a second chance hoping with a new phone and updated service things would be better. The coverage is bad, because they use other companies towers. While they have now added apps, half the time they don't work, like the music. There is no internet which is the ONLY redeeming quality. Call and messages don't always go thru same 4 video calls.
Business response:
We're sorry to hear this has been your experience. We're always looking to improve our devices and apps and we appreciate your feedback. We would love to help with the service issues you're having however, we are unable to find an account under this name. Will you please reach out to us through Facebook or Instagram DM's so we can help. Thanks!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,632 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.