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Gabb

3.4

About this business

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
3.44,872 reviews
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Raven Hall's profile image
Raven Hall 
6 months ago

Wow, the having no friends starter kit !! 

Business response:

Our approach is all about giving kids a safe space to stay connected while building independence. If you are having any issues with the app feel free to send us a DM on Facebook or Instagram, and we would be happy to assist you. 

Erica Rogers's profile image
Erica Rogers 
6 months ago

Product and service was worthless. I had a 1 year contract, cancelled it after and somehow after receiving the final bill it switched from being a closed acct to being active again and they're trying to charge me $10 a month. This is criminal. if I try to talk to someone, its AI and it knows nothing and can help with nothing. This service has been nothing but a complete disappointment. I will tell every single family I know that they should switch to Bark. 

Business response:

Hi Erica! We're so sorry your watch randomly turns off and the battery drains quickly, that is frustrating! We would really like to assist in getting this resolved for you. We reached out! 

Jertharra Lawson's profile image
Jertharra Lawson 
7 months ago

Gabb location NEVER works. The overall idea would be good if it worked. 

Business response:

Hi Jertharra! We're so sorry to hear the location isn’t working the way it should. We know how important reliable location updates are for your family’s peace of mind. We've reached out directly to help troubleshoot and take a closer look at what might be going on. 

L.A. Smith's profile image
L.A. Smith 
7 months ago

Editing again: Location service down again 4 days straight now, just when I thought it was on a reliable streak. All apps are up-to-date. Logged out and back in. Restarted both phones. Just no location updates for no logical reason. The "Play Sound" is nice when he misplaces his phone in the house. He gets calls and texts, which is all he really needs while away from home! I like the flagged text features and of course the locked browser and apps. 

Business response:

Thank you for your updated review! We're glad features like Play Sound and flagged texts help. We're sorry for the location issues; that's not the experience we want. Please send feedback through the app (Menu > App Feedback) or DM us on social media. Your input helps us improve and resolve things faster! 

krestikc_nails's profile image
krestikc_nails 
7 months ago

like seriously? the app has a bug and won't open. 

Business response:

Hi there! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via Facebook or Instagram DM's if you're still seeing these issues. 

Christina Berdecia's profile image
Christina Berdecia 
7 months ago

I just got this phone for my child today, but when trying to open the MyGabb App it keeps crashing. I've tried deleting the app from my phone and reinstalled, but its still not working. 

Business response:

Hi Christina, thanks for letting us know. We’re sorry the app is crashing; it’s frustrating, we get it. A fix is rolling out soon, so please check the Play Store for updates. If it still crashes after updating, please send feedback via the app (Menu > App Feedback) or DM us on Facebook or Instagram. We’re here to help! 

Dan Berry's profile image
Dan Berry 
7 months ago

App used to work ok, but now it crashes immediately upon opening. I've tried clearing the cache, clearing storage, and reinstalling all to no avail. had my wife confirm on her phone, and she had the same results. both phones are different, and both were working yesterday. It's probably some sort of service wide outage, but the app should indicate that instead of just crashing. 

Business response:

Hi Dan, Sorry to hear the app is crashing. We know how frustrating this is. It seems to be a wider issue, and a fix is rolling out soon. Please check the Play Store or App Store for updates. If possible, please send feedback via the app (Menu > App Feedback) or message us on Facebook or Instagram. Thanks for your patience! 

Black AsPitch's profile image
Black AsPitch 
7 months ago

app not working. response to developer response. I can't even open the app how am I supposed to send feedback through the app? both me and my wife's apps no longer open at all. service with this company is subpar at best do not recommend their products. 

Business response:

Hi There! We are so sorry, the app isn’t working for you. We know that’s frustrating. Please send feedback through the app (Menu > App Feedback) or DM us on Facebook or Instagram and mention your review. We’d love to help make it right! 

Amber Miller's profile image
Amber Miller 
7 months ago

App not working. Immediately closes once opened. 

Business response:

Hi Amber! Thanks for your review! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via facebook or instagram DM's. 

Frequently asked questions about Gabb

How is Gabb rated?

Gabb has a 3.4 star rating with 4,872 reviews. 

When is Gabb open?

Gabb is open now. It will close at 7:00 p.m.