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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
app updated and now it won't work! shows "no contacts" on my phone app but I can see the contacts in the watch. trying to change some things on MY app (for the watch) and it won't work! upset paying $100+ for the watch and paying monthly for service and it doesn't work!
Business response:
Hi C.S., we’re so sorry your contacts aren’t syncing. We know how frustrating that can be! We’d love to take a closer look and get this fixed for you. If you can, please send feedback through the app (Menu → App Feedback) or DM us on Facebook or Instagram and mention your review. We’ll jump on it right away!
I am so frustrated...the location hasn't worked for over a month. The phone keeps logging out of the GabbID. It was great in the beginning, but only 2 months in and it is not functioning the way it was portrayed.
Business response:
Hi S.C., we’re so sorry for the ongoing location issues; that’s incredibly frustrating. The phone shouldn’t be logging out of GabbID, and we’ll also check for any duplicate usernames. Please send feedback in the app (Menu → App Feedback) or DM us on Facebook or Instagram and mention your review so we can help right away.
Horrible now after last big updates, i dont get my daughter's texts and I can't log into the part where you can manage her contacts, see flagged texts, etc. because it won't send me a code to my cell phone. it also doesn't update location as well as it used to if she doesn't have internet, heaven forbid she gets picked up. glad its cheap and no socials but not a fan!
Business response:
Hi Christine! We’re so sorry for the trouble you’ve been having. That sounds incredibly frustrating, and we definitely want to help get things working the way they should. Our team has reached out directly so we can take a closer look and get this resolved for you. We’re here to help!
I haven't been able to track my child in 7 days and I've done everything possible. Not impressed!! This is a huge safety issue!!
Business response:
Hi Holly, we’re really sorry to hear you haven’t been able to track your child. We know how serious and stressful that is, and it’s absolutely not the experience we want for any family. Your child’s safety is our top priority, and we want to get this fixed as quickly as possible. Our team will reach out to you directly to help resolve this issue.
glitch galore gps tracking is not consistent or accurate 90% of the time, very disappointed they still have not figured out how to make things reliable after years of providing service.
Business response:
Hi Lindsey, we’re so sorry for the frustration. GPS glitches are incredibly stressful, and this isn’t the experience we want for our families. Please send feedback in the app (menu → App Feedback) or DM us on Facebook or Instagram and mention your review so we can help get you connected quickly!
not reliable. doesnt refresh location. disappointed with Gabb in general
Business response:
Hi Nolle, we’re so sorry that the location hasn’t been working the way you need it to. We know how important accurate updates are, and we never want our customers to feel this kind of frustration. Our team has reached out to help troubleshoot the issue or explore other options that may work better for you. We truly want to make this right.
I've never been able to even get into the app. no utility whatsoever.
Business response:
Hi Ryan, we’re so sorry you’ve had trouble getting into the app—that’s not the experience we want for you. Please send feedback in the app (menu → “App Feedback”) or DM us on Facebook or Instagram and mention your review so we can help get you connected quickly!
Since updating the location does not update. Tried contacting gabb and several things to try fixing on my own with no luck.
Business response:
Hi Jessica, we’re so sorry the location hasn’t been updating since the recent update. That’s definitely not the experience we want for you. Our team has reached out to help troubleshoot and get this fixed as quickly as possible. We truly appreciate your patience while we work to make things right.
11-6-2025 Tracking is non existent. The tracking says the phone is at home 100% of the time. POINTLESS. 3-1-2025 Just ok. The theory is good but the tracking lags and isn't spot on. Recently, about the last week, my daughter can't look at her pictures! Her gallery opens and then it promptly shuts. Rrrrrrr!
Business response:
Hi Cassie! We’re truly sorry for the frustration with tracking and gallery issues. We know how discouraging this must be and have reached out to explore options and help get things back on track.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,955 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.