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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
set up was horrible
Business response:
Hi Chris! We’re sorry to hear setup didn’t go smoothly. We’ve reached out to you directly so we can better understand what happened and make sure everything’s set up the way it should be.
needs lots of work
Business response:
Hi, Jerrell! We’re so sorry for the frustration you’ve experienced. This isn’t the experience we want for our customers. We truly appreciate your patience and the time you’ve spent with us. We’re reaching out to you directly to see how we can better support you and work toward a solution.
Nearly useless. Years back this was a good product but ever since they grew and idk, got greedy and outsourced to the subcontinent, the quality and support have gone rapidly downhill. Just waiting out our contract now.
Business response:
Hi Shana! We’re so sorry to hear you’ve been feeling this way about your Gabb experience. We care about our customers and want to make sure you feel supported. We’ve reached out to you directly so we can better understand what’s been going on and see how we can help.
Rarely works. locate function doesn't work at all, making this app 100% worthless
Business response:
Hi Aaron, we're so sorry to hear you're having trouble with the app, especially the Locate feature. We understand how important that function is, and we want to help make this right. If you're experiencing any issues with the app, feel free to send us a direct message on Facebook or Instagram, so we can help make this right.
location is not working. we have had so many issues with the gabb services for a while now. we are looking elsewhere.
Business response:
Hi Alishia! We’re so sorry you’ve been running into these issues with location. We completely understand how important this feature is. We’ve reached out to you directly so we can take a closer look, troubleshoot, and work toward a resolution together. We’d love the chance to help make things right.
tasks stop working, can't connect to WiFi networks with longer passwords, super buggy. hire a better programmer.
Business response:
Hi Michelle, we’re truly sorry to hear about the trouble you’ve experienced with your device. That’s not the kind of performance we aim to deliver. We appreciate your feedback as it helps us improve. We’ve already reached out to you and would love the chance to troubleshoot the issues and make things right.
please make A lock screen
Business response:
Hi Paul! Our Gabb devices do have a lock screen feature built in. If you're having trouble finding it or need help setting it up, feel free to DM us on Facebook or Instagram. We're always happy to help!
The location services sometimes don't work. The step counter (on both the app AND my children's watches) is faulty. Sometimes a several-hour delay from when my kid texts me to when my phone receives the text. 3e Watch battery life is not great. We've used Gabb for almost 3 years now and there have always been problems with the app AND devices. We might switch services after our contracts are up. That's a long time to have unfixed issues.
Business response:
Hi Ashley, we’re so sorry you’ve run into these issues. You deserve a better experience. We truly appreciate your feedback; it helps us continue improving both the app and our devices. To help us look into this further, please send feedback through the app (App Feedback) or DM us on Facebook or Instagram and mention your review.
Awful, just awful. My wife cancelled this service after the 1 year contract because the product was worthless and never held a charge. Our daughter barely ever could use it, and that's after getting 3 replacements. Their billing barely ever works on their end. Every part of this company is low quality. This company is now reactivating our account and trying to charge us a monthly payment after we received our final bill and confirmation.
Business response:
Hi Cody, we’re so sorry for the frustration and the experience you had. This isn’t what we want for anyone. We’ve reached out and would love the chance to help resolve the issues and make things right.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,872 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.