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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Has a bug won't let me use it.
Business response:
Hi Rich! We’re sorry the app isn’t working as expected. Please tap the menu icon in the top left of the app and select “App Feedback,” or DM us on Facebook or Instagram and mention your review so we can help. We’d love to get this resolved for you!
Should have gone with something different. We started off great. Now, we get it running correctly and the first time it is powered off or gets an update, our kiddo can only send or receive messages and calls from the primary on the account - the contacts won't load. so frustrating!
Business response:
Hi Shara! Thank you for you feedback! A fix has been released and may take up to 24 hours to reach your MyGabb app. In the meantime, please try the following steps: Power the Gabb device off and back on, Log out of the MyGabb app, and log back in. We have also reached out to you directly to provide additional support.
at end of July it keeps crashing and is unusable. Android says it has a bug and the device need to fix. tried to remove and reinstall but same issue. any fixes?
Business response:
Hi J B! Thanks for your review! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via facebook or instagram DM's.
new app crashes shortly after I open it
Business response:
We're sorry to hear about the issues you're having with your MyGabb app. We’d love to learn more and help make things right. Please send feedback in the app by tapping the menu icon in the top left and selecting “App Feedback” or DM us on Facebook or Instagram and mention your review. This helps us better resolve the issues quickly, thanks!
Loved the app. But recently I have not been able to get in the app. It keeps shutting me out every time I try to use it. I even deleted and re installed the app. still no luck.
Business response:
Hey, Deidra! Thank you for your feedback! A fix has been released and may take up to 24 hours to reach your MyGabb app. In the meantime, please try the following steps: Power the Gabb device off and back on, log out of the MyGabb app, then log back in. We’ve also reached out to you directly to provide additional support.
Guardian unable to use the app despite working with IT numerous times over a few months period. Their solution was to say sorry and log in with the only working guardian account. Now not only does App STILL not work for first Guardian, but second Guardian now cannot get app to stay open. It immediately closes and says there is a bug. At first I wanted to like this watch/app but it is unreliable. I do not recommend. Counting down the months until contract is up so I can toss it in the garbage.
Business response:
Hi Julia! Thank you for taking the time to leave us a review. We're deeply sorry to hear the guardian bug is affecting the account. We understand your frustration. We will be reaching out shortly to ensure this is getting resolved with the app force-closing upon opening.
the app doesnt work. its up to date and I have Uninstalled and reinstalled.
Business response:
Hi Hannah, thanks for your review! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via facebook or instagram DM's.
App won't even open anymore. It closes within seconds & Android says the app has a bug and force closes it. After update, 2 watches are missing from the app & don't appear.
Business response:
Hey, Thomas! We are very sorry to hear this. This has been reported, and our team is working to resolve it. We are reaching out to you directly to provide support.
app wont even open says theres a bug and wait for an update to fix the issue
Business response:
Hi Jeremy! We’re so sorry the app isn’t opening for you. We’d love to help troubleshoot and get this resolved. We’ve reached out via text so we can look into this further. Thanks for giving us the chance to help!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,872 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.