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1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
it will not load at all. keeps closing. how can I use it for my child if it refuses to open?
Business response:
Hi Brianna, we’re sorry you’re having trouble with the app. It must be frustrating when you want to stay connected with your child. We want to make this right and get things working smoothly. Please send us a DM on Facebook or Instagram and mention your review so we can help you faster. Thanks for your patience. We appreciate you!
Terrible. I get double notifications that I cant stop or turn off and the app only works half the time, if that.
Business response:
Hi Calan, we’re sorry to hear about the issues you’re experiencing with the app, especially the double notifications and unreliable performance. That sounds frustrating, and we appreciate you bringing it to our attention. We have reached out to you directly.
Gabb is horrible. Don't waste your money, it's not worth the frustration. I wouldn't use them again if it were free. I'm constantly resetting something. Location never works. Complete trash.
Business response:
Hi Michael, we’re sorry for the frustration, and we appreciate your feedback. This isn’t the experience we want for our customers. Please send us feedback through the app (Menu > App Feedback) or DM us on Facebook or Instagram and mention your review. We’d love to help make things right.
After update, 2 watches are missing from the app & don't appear.
Business response:
Hey, Thomas! We are very sorry to hear this. This has been reported, and our team is working to resolve it. We are reaching out to you directly to provide support.
location service never works. App has multiple bugs. Disappointed after paying for this service.
Business response:
Hi Jacqueline, We’re sorry to hear about the issues you’re experiencing with the app and GPS system. We understand how frustrating this must be, and we truly appreciate you sharing your feedback. We’d be more than happy to help get this resolved for you. We will be reaching out to you shortly to touch base on this situation.
takes forever to refresh the location, sometimes it won't work for 6 hours..
Business response:
Hey, Samantha! That sounds incredibly frustrating, and we’re really sorry you’re dealing with that! If you haven’t already, try restarting the watch, reconnecting to Wi-Fi, and making sure both the watch and app are fully updated. If that doesn’t help, we have also reached out directly to help! 💙
This app is not helpful or user friendly. The watch itself doesn't work to locate, and won't update.
Business response:
So sorry you're having trouble! That’s definitely not the experience we want for you. If the location won’t update, it may help to check for updates or restart both the app and the watch. We’d love to troubleshoot this with you—we have reached out so we can help get things working right! 💙
used to work ok. now it's been over a week without the GPS updating. I
Business response:
Hi there Daniel! We’re really sorry to hear about your experience with the GPS not updating. We’d love the chance to help make things right. Please feel free to DM us on Facebook or Instagram and mention your review, or submit feedback in the app by tapping the menu icon and selecting “App Feedback.” We’re here to help!
Can't access contacts or tasks any more so frustrating.
Business response:
Hey, Christine! That sounds incredibly frustrating, and we’re so sorry you’re dealing with that! If you haven’t already, try restarting the watch, reconnecting to Wi-Fi, and making sure both the app and watch are updated. If that doesn’t help, no worries—we’ve reached out directly to help get this fixed! 💙
Gabb has a 3.4 star rating with 4,872 reviews.
Gabb is open now. It will close at 7:00 p.m.