This profile has been claimed by the business owner or representative.
Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Look elsewhere. I've heard Bark is pretty good. I really wish Gabb would figure their technology out. If it worked as intended, it would be a great service. As it stands today, their devices are terrible, the app is glitchy, and customer service is lackluster. After months of issues and troubleshooting, they still refused to waive my early termination fee. Even at $15/month, Gabb is still a complete waste of money. Save yourself the frustration.
Business response:
Hey, Trevor! We’re really sorry to hear about your experience. We’d love the chance to understand what’s been going on and help make things right. Please feel free to DM us on Facebook or Instagram and mention your review, or submit feedback in the app by tapping the menu icon and selecting “App Feedback.” We’re here to help!
Updated app (July 2025) still not working - uninstalled, reinstalled, restarted. Still doesn't work. Gabb website shows my device and plan but app doesn't. Yes, I'm signed in. This app is now completely useless and "tech support" has been equally frustrating. Please fix this app or let us go back to the previous version that actually worked! I did send feedback in the app - twice.
Business response:
Hi there! Thanks for your feedback. We're sorry the recent app updates caused frustration. We’re working to improve these issues. Please send feedback via the app’s "App Feedback" menu or DM us on Facebook/Instagram. Thanks for your patience.
app was great, then this most recent update has messed it up went to see family for a day 99 miles away from home, came home the next day and the app still days the watch is 99 miles away. at this point I don't know if this would help me find my child/watch.
Business response:
Thanks for reaching out—we’re so sorry the recent update caused issues with location accuracy. That’s incredibly frustrating, especially when you need it most. Our team is actively working on fixes. Please report this through “App Feedback” in the menu. We are also reaching out to you directly to assist.
This app is absolutely AWFUL & their customer service is anything but. I have had more issues with this than anything I've ever used. DO NOT WASTE YOUR MONEY ON THIS PRODUCT
Business response:
Hi there! We’re really sorry to hear about your experience. We’d love the chance to understand what’s been going on and help make things right. Please feel free to DM us on Facebook or Instagram and mention your review, or submit feedback in the app by tapping the menu icon and selecting “App Feedback.” We’re here to help!
I've tried for over a week to get this app to work. My daughter gave me access to her account to track our Grandkids, and if I can log in, my name is Null Null. I deleted the account from the app and have tried to create a new one, but it keeps telling me my email is already associated with an account. Hopefully, I'll never need to use the app to locate my grandkids!
Business response:
Hi Michael! Thanks for your feedback. We're sorry that you are unable to track your grandchildren on the MyGabb app. If you have been added as a guardian contact, please send feedback via the app’s "App Feedback" menu or DM us on Facebook/Instagram. Thanks for your patience.
This app drops my wife's phone from being able to see our daughter's watch. Again. It's pure hot garbage. Will finding something else after the contact is up.
Business response:
Hi Todd! We’re sorry for the trouble you’ve experienced. We’ve reached out directly to learn more and help get this resolved. We’d really appreciate the chance to turn this around for you.
The new update is awful! The location never updates, so what's the point of having a tracker on my child if it's not accurate? The layout of the app since the update is also terrible, so please do a new update or just go back to the way it was before!
Business response:
Hi Kelli! We're so sorry to hear about your experience with the recent update. Please send App Feedback by tapping the menu icon in the top left of the app, or DM us on Facebook or Instagram and mention your review. We’d love the chance to help!
It's great when it works, but the location on the newer watch we got or kids stops updating on the app, which makes it fairly useless.
Business response:
Hi Timothy, we're sorry to hear you're having trouble with location updates on the newer watch—that's certainly not the experience we want for you or your family. We're glad to know you're enjoying the app when it's working properly, and we've reached out directly to help walk through a solution.
every single time this app updates I lose connection to my child's watch. she's not with me half the time so this is NOT okay. with no resources on how to reconnect and issues when trying to again. what a PIA this has been
Business response:
We’re so sorry you’re going through this—being disconnected from your child is incredibly frustrating. 💙 Please send App Feedback (menu > top left in the app) or DM us on Facebook/Instagram and mention your review. We truly want to help get this resolved!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,872 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.