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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Can't log in to the app on the parent phone can log in on website but not app
Business response:
We apologize for the issues you're seeing with logging into the app. We would love to help with this! We've just reached out.
Location accuracy is not great, location updating is awful, notifications lag if they get sent at all. Reliability is 50/50 at best. Call and text features work pretty well but we mostly got this for location tracking of the kids for safety. My dogs GPS collar works better for them with a lower monthly fee than this does for our kids. Definitely disappointed and hope they upgrade their gps capabilities.
Business response:
Hi Sierra, we are so sorry to hear that you are having some issues with your device's location. This is certainly not the level of service we aim to provide. We would like to help make this right with you and make sure your GPS starts working properly for you! We have reached out!
Location rarely works. App and watch 3 glitch a lot. Find device stopped working. Notifications and sync not working either. Can't wait till the contract is done!
Business response:
Hey there! We're sorry to hear about the GPS and glitching issues you're experiencing with your watch. We would love to make things right with you and help where we can however, we're unable to find an account under this name. Would you please reach out to us through Facebook or Instagram Dm's so we can help? Thanks!
Multiple issues over the last year with this watch. Customer support is great but there just seems to always be issues.
Business response:
Hi Andrea! We're sorry to hear you've been experiencing multiple issues with the watch, and we completely understand your frustration. We're glad to hear that customer support has been helpful, but we want to make sure that the issues are fully resolved for you. We’ve reached out directly to assist you further.
I am not able to track my child's location. I've tried restarting both mine and my child's phone, uninstalling and reinstalling the app too. This is one of the reasons we decided to go with them. 🥴
Business response:
Hi Abby! We're sorry to hear the tracking isn't working on your MyGabb app. We know how important this feature is and we would love to help get it working again for you however, we're unable to find an account under this name. Can you please reach out to us through Facebook or Instagram Dm's? We look forward to talking to you there.
Location usually doesn't work which is a higher reason I got it.
Business response:
Hey Sally! We know how important the GPS feature is and apologize you're having difficulties with that. We would love to help however, we're unable to find an account under this name. Will you please reach out to us through Facebook or Instagram Dm's so we can help? We look forward to helping you from there. Thank you!
I HATE the watch and the app more than I have ever hated ANYTHING in my entire life!!! If you feel like spending hours and hours trying to get your child's watch to connect to your Bluetooth with every single possible step done multiple times. This is for you. The amount of anger and frustration I have had with this app and the watch I can't describe! This is now the third time I have had this issue. At this point, I just want to smash the stupid thing into smithereens!!!!
Business response:
Oh no! We're so sorry for the frustrations the watch has given you! We would like to make things right with you and reach out however, we're not able to find an account with this name. Will you please message us through Facebook or Instagram Dm's so we can help? We look forward to talking with you there!
This app sucks. It just made me re pair all my kids devices. My kids have to re log into their mygabb app frequently
Business response:
Oh no! We're sorry to hear that the app unpaired your devices. That is so frustrating and we would love to help with this. We have just reached out to make things right.
It's slow and never updates locations
Business response:
Hi Michael! We apologize for the GPS tracking issues you're experiencing with your device. There are things we can do to help however, however we have multiple accounts under this name. Will you please reach out to us through Facebook or Instagram Dm's so we can help with that? Thank you!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,633 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.