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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Location is not working at all. Super disappointing. I'd give it zero stars if I could. Nothing about the phone works and half the time, calls can't be made! Update: new update installed and location is not working again. Could we get this right, please?!
Business response:
Hi Karen, we're sorry about the service issues you're experiencing with your device. We know how important it is to always be able to have service when needed. We would love to help however, we are unable to find an account under this name. Please reach out to us through Facebook or Instagram so we can get this resolved. Thank you!
This is amazing when the GPS works. I have to have the watch on wifi to get updates on location. I have also had to unregister and reset the watch to try to fix the issue but it did not.
Business response:
Hi Amber! We are sorry to hear you are having issues with the GPS! We want to get this working proficiently for you! We have reached out to you directly! Thank you for your willingness to work with us!
Great idea. Although terrible for location services . Which is why we got the watch. Doesn't update at all. I have tried all steps to fix. Will be returning for better product.
Business response:
Hi Kye! We are so sorry to hear this! This is not the type of experience we hope to provide for our customers. We want to help get the GPS up and running proficiently for you! We are unable to find an account associated with your username. Please reach out to us through DM on Facebook or Instagram. We want to get this resolved asap for you!
Tracking doesn't work shows device offline but watch shows strong wifi signal even sitting inside of house.
Business response:
Hi Mike! We are so sorry to hear this. This is not the type of experience we hope for our customers to have. We want to help get this up and running proficiently for you. Please reach out to us through DM on Facebook or Instagram as we are unable to find an account associated with this username.
It's pretty abysmal. Doesn't work half the time. The phone does limit things, but it's slow, clunky, non-responsive. Focus on making things faster.
Business response:
We're sorry to hear that the phone doesn't work half of the time. We would love to help with this but we are unable to find an account under this name. Please reach out to us through Facebook or Instagram Dm's so we can help provide you with a reliable device. Thanks!
This app is great when it works, unfortunately the GPS seems to stop updating randomly and you need the the device in your hand to get it started again. This is problematic because you only need GPS monitoring if the device is not with you. For instance my kids phone was stolen at school today but the GPS stopped updating weeks ago. With no way to track it I have to hope whoever took it finds it in their heart to give it back. I'm just glad my kid isn't missing with the phone. Very frustrating
Business response:
Hi Chad! We apologize for the frustration with the GPS and that your child's phone got stolen! We would love to help with the GPS and look at your replacement options for your phone, but we have multiple accounts with this name. Will you please reach out to us through Instagram or Facebook DM's so we can help? Thanks!
App frozen. Does nothing
Business response:
Hi Michael, we apologize for the issues you're having with your app. We would love to help however, we have multiple accounts listed under this name. Please give us the account holder's first and last name along with the 4-digit security PIN so we can help.
Wtaf? setting up a device should NOT be this hard. It's experiences like this, that make technology so damn frustrating. Unfortunately, I haven't gotten passed the set-up and I'd "go all in" and bet this is going to be an on going headache. Excuse me while I wait (again) "after an hour, restart your watch and try again". Only if payment worked the same way, eh. OOF!
Well since the app doesn't work and you can't access the watch without the app this is a total waste of money! Garbage!
Business response:
We apologize that the app is not working for you! We would love to help you get back on track with activating and running your watch smoothly. However, we have multiple accounts with your first and last name. Could you please reach out to us through Facebook or Instagram DM's so we can resolve this for you? Thank you!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,711 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.