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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I can rarely get an accurate location on the phone.
Business response:
Hi Erica! We apologize for any issue you might be having with GPS tracking! We would be happy to help take a further look into this for you guys and get this issue resolved. We have reached out!
Doesn't locate properly. App keeps giving errors. Charging not holding. Great idea, but this service is GREATLY lacking. It's supposed to give relief. Instead it gives false trust for my child.
Business response:
Hi Karly! We are sorry to hear about these location and charging issues! We can definitely see how frustrating this must be and would love to help take a further look into this for you guys and get this properly taken care of. Please contact us at https://gabbwireless.com/ and our Customer Support team can help get you all taken care of. Thank you.
Awful
Business response:
Hi Sandra! We are sincerely sorry for any issues that you are running into with the Gabb App, we would like to learn more about the issue that you are having! We want to make sure this gets solved for you right away. We have reached out!
Completely inaccurate on notifications. I've set it up to let me know when my kid arrives at home or school. I get a notification hours after I drop him off that he has arrives. Also cannot shorten the range so he can be anywhere within 2 blocks of the house and it will say he's home. Location will only show where he is (maybe) instead of summary of where he's been. Gave us a number in another area code instead of somewhat local and no option to change it.
Location is hours behind and not always accurate when it does work. It's very frustrating.
Malfunctions often
Business response:
Hi Christina! We apologize for any issue you might be having! We would love to help get this issue resolved and take a further look into this with you. We have reached out!
1yr+ Gabb mom here, sorry to say GPS tells me my kid is leaving home when she's leaving school despite the name of zones. And at weird times also she's not getting my txt messages, and I've checked her phone it's not like Im Blocked or restricted somehow. We have turned her phone off and on. I'm leaving review now as i was checking to see if my gabb app was UTD for this reason. I'm not sure what else to say. She left school grounds a few weeks ago during lunch. I wish GPS would have told me.
Business response:
Hi Kumora! We're sorry to hear this! This is not normal for our devices and want to help troubleshoot this with you. Unfortunately, we are unable to find an account under this name. Please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours. Thank you for allowing us the chance to make this right!
App won't let me in. Ever since they updated the phones to include new apps, I can't get into mygabb. It supposedly emails me a code to verify it's me and sends it my email even though the account is under my husband's email. The email never comes so I click resend then it says they don't have a record of my email address. The website won't let me update my email which is listed as username even though I log in with my husband's email. It also won't let me track phones on the website. Useless.
Business response:
Hi Mel! We are sorry to hear about this issue here! We can definitely see how frustrating this might be and we would like to help fix this for you guys! We can't seem to find your account. To ensure we can follow up with you quickly, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours!
GPS tracking has not been working. I have tried multiple times for a couple days now and it still won't work. This is the main reason I got my son a phone for when he is not with me. Very frustrating!
Business response:
Hi Jami! We're sorry to hear this and apologize for any frustration this has caused. This is definitely not normal for our devices. We would love to help troubleshoot to get your device working properly! We have reached out!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,633 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.