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Gabb
- Technology
- Lehi, UT
About this business
About Gabb Gabb is an American technology company that specializes in safe tech and parent education. With child cell phones and children smart watches, Gabb offers the solution to digital communication in steps, offering parents peace of mind.
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Deceptive billing practices. Purchased their newest watch for $160 and not only is it really cheaply made but the battery does not last long at all. The GPS signal is not accurate which defeats the purpose. Good luck with it.
GPS has never worked. We've had the phone about a month. Customer service isn't able to find instructions needed to update software and further troubleshoot the device so we just go around and around through chat and email. Huge waste of money and time with chat wait times close to an hour. Editing after developer reply: it is now November and we still haven't resolved this issue. Several chats, dozens of emails and some phone calls have yet to fix the problem.
Can not get past login screen. It goes to login then just keeps returning me to login screen. This is very frustrating for a new customer. I have reached out to customer service already.
Regret getting. Even back and forth with customer service has not helped. Does not keep track of children well at all. Then lost the fun features such as steps, task and pets. After reading other reviews they say it's not a common problem, but it seems it like it is.
It kidnapped my first born child
It's great when the app finds my daughter's phone. But that's rare. I'm disappointed because I can't always track the phone. It typically states the phone is at 14% battery and it can't find the phone - even though the phone is fully charged. I also don't like that it's very easy to delete texts.
I was excited to get this watch for my son, but the GPS needs work. The parameters set as safe zones are not very adjustable and therefore are incorrect. My son did loose the device and when I track it's location it gives the general area but still can't find. Again needs to be more precise. Lastly, the notifications that are sent when the device leaves a safe zone are terribly delayed. I've picked up my son and gotten half way across town before I get notice he's left the area....
The GPS is horrible......even though I have talked tk my kid and texted him it says he hasn't moved at all....if the GPS was better(main reason I got it) then it would be a 5 stars it's horrible
Tracker reports arrivals 4-8 hours late. Please fix, before we cancel service
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.6 star rating with 4,508 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.