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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Location sharing is horrible!
Business response:
Hi Jaimie, we are so sorry to hear you are having location tracking issues! We are having someone reach out asap, to get this taken care of for you!
Decided to give the phone a try after the horrible watch experience. The speakers barely work and already has spam numbers calling my minor child.
Business response:
Hi there! We are sorry to hear about these issues with your Gabb device! This is definitely not normal for our Gabb devices and we would be happy to help look further into this! To ensure we can follow up with you as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT .Thank you for your time!
Got an upgrade from watch gabb2 to gabb3 created an ID but can't even log into. Keeps saying something went wrong/failed. Battery life doesn't seem to last. The app seems worse with the gabb3 watch. I've tried to remove the device, reset, and see if we can log into the ID account. Nope. The alarms I have set go off 1 hr prior or 1 hr later! The GPS is worse. Just as the gabb2 watch was doing a fine job tracking, the downfall of the one we received constantly had a black screen and won't turn on
Business response:
Hi Zoua! We sincerley apologize to hear you are experiencing these issues with your new Gabb watch 3. These are not normal and we would be more than happy to look into what could be going on. We will reach out asap!
Don't offer Gabb Messenger for Android. Everything is a waste of money
Business response:
Hi there! Thank you for the feedback and we would be happy to talk further about this! We couldn't find any accounts under this name, so could we have you fill out this brief form so we can reach you! http://bit.ly/3hTabbT .Thank you!
While I appreciate the safety feature of being able to track my child on their walk to school, this app itself is not great. A) the tracking will randomly fail at least once every few weeks for no discernible reason--which is its primary function! And b) the "Safe Zone" feature is only a circular radius as opposed to an area I can define. Plus I only get alerts about my child being out of the Safe Zone if the app is already open and I'm looking at it! So that feature is basically useless.
Business response:
Hi Jennifer! We are sorry to hear about these issues here! This is definitely not normal for our devices so we would be more than happy to help take a deeper look into this with you! We couldn't find any accounts under this name, so please fill out this brief form so we can reach you! http://bit.ly/3hTabbT .Thank you!
Can't connect device to parent phone. Extremely frustrating.
Business response:
Hi David! We sincerley apologize for the issues trying to get your device connected! We would like to help get this issue resolved right away! We are unable to find an account under this name. Please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours. Thank you!
Extremely late notifications. The most common experience in-app is "Something went wrong...". Thank goodness my child hasn't been stolen because the delay is between 30 minutes and 2 hours.
Business response:
Hi Zachary! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you! we are unable to find an account under this name. To ensure we can follow up with you as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours.
Awful to set up! Took almost 3 hours with customer service! First day he used it I couldn't track him!! I'm not happy.
Business response:
Hi Barbara! We want to extend our sincere apologies for the frustration you encountered while trying to get your device set up. This is not normal for our devices, we would like to take a deeper look into this situation! We have reached out!
The location does not work reliably. Also I cant call the phone from the app.
Business response:
Hi Sonya! We're sorry to hear about the location issues you're experiencing. We would love to help out with that so your child can have a reliable phone! We have reached out, please message us back so we can make this right! Thank you for your time!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,633 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.