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Gabb

3.5

About this business

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
3.54,633 reviews
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John Smith's profile image
John Smith 
3 years ago

Tracker reports arrivals 4-8 hours late. Please fix, before we cancel service 

Business response:

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing with our GPS location feature to our customer support at https://gabbwireless.com/? We'll be sure and get this issue all figured out for you guys! 

Jacqui Brook's profile image
Jacqui Brook 
3 years ago

My daughter's watch has not notified my app on a week, nothing in our routine has changed. It worked great for 2 weeks, now I'm wondering if I bought an expensive watch for nothing 

Business response:

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://gabbwireless.com/? We'll get you up and running! 

Mayur Vaghani's profile image
Mayur Vaghani 
3 years ago

Does not update location. Takes 7-15 minutes to find exact location. Needs to be real time. 

Business response:

Hi there! We are sorry to hear about these issues that you have been experiencing with the GPS location. We would be happy to help take a look into this for you guys. We have reached out! 

Mark Sands's profile image
Mark Sands 
3 years ago

No customer service. Absolutely terrible company. Do not buy their product. 

Business response:

We are sorry to hear that you were having troubles with reaching out to our Customer Support team! We were able to see that you were eventually able to get a hold of them and figure out a solution for you guys. Sorry that you had such troubles and if you need anything further feel free to let us know and we would be happy to help! 

Jenni Monaghan's profile image
Jenni Monaghan 
3 years ago

It was good for a while, but the location tracking no longer works no matter what we do. That was the main reason we purchased this, so we may just cancel and get a regular phone plan for my son. 

Business response:

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://gabbwireless.com/? We'll get you up and running! 

brianna tuck's profile image
brianna tuck 
3 years ago

Update! Phone GPS still wont work. I have emailed Gabb wireless 3 times with no response but they have no issue taking my monthly payment out. TRASH product and TRASH customer service. Dont bother. 🙄 

Business response:

Oh no! We sincerely apologize for the troubles you've had with the GPS location feature! We'd be happy to take a look into this for you and get this issue properly taken care of. We have reached out! 

Tabetha Palomares's profile image
Tabetha Palomares 
3 years ago

App keeps freezing and won't update location. I've tried Uninstall and reinstall, doesn't help 

Business response:

Hi Tabetha! We are sorry to hear about this issue that you have been having with the GPS! We would love to help take a look into this for you guys and get this figured out. We have reached out! 

Linds Barttels's profile image
Linds Barttels 
3 years ago

Slower than molasses, gps doesn't EVER update. The whole reason I got this app was so I could track my kid and keep her safe without the hassle of pictures and games and social media etc etc... But turns out it's just impossible to use, impossibly slow, and never updates the GPS ever. I'm NOT happy. 

Business response:

Hi there! We are sorry to hear that the GPS location won't update for you guys! We would love to help get this issue all figured out for you guys! Please send the details to our Customer support team via Live chat at https://gabbwireless.com/ or direct message us over social media and we would be happy to help further from there! 

Narnia Business's profile image
Narnia Business 
3 years ago

Doesn't work nine times out of 10 poor cell service in Los Angeles County unbelievable 

Business response:

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://gabbwireless.com/? We'll get you up and running! 

Frequently asked questions about Gabb

How is Gabb rated?

Gabb has a 3.5 star rating with 4,633 reviews. 

When is Gabb open?

Gabb is open now. It will close at 7:00 p.m.