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Gene Juarez Salon & Spa - Tacoma

4.2

About this business

Location details

915 Pacific Ave, Tacoma, WA, 98402, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun09:00 a.m. to 7:00 p.m.
4.2850 reviews
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Alliondra J.'s profile image
Alliondra J. 
rating
3 years ago

I always go here to get my curly hair cut. I don't trust any other hair stylist besides Genevieve ( : 

Angelique D.'s profile image
Angelique D. 
rating
3 years ago

i've gotten my hair done by amanda m. multiple times and vina t. walked me through my first brazilian wax, and i had great experiences with both of them! amanda always gives me just what i want and is so personable & helpful. like i said, i've only been with vina once, but brazilians are NOT easy (imo) and she made me feel soooo at ease!! she seriously helped keep my nerves and embarassment at bay. every other staff member i've met is super friendly, including over the phone. i love this place & hope to try other services so... read more

kristen s.'s profile image
kristen s. 
rating
3 years ago

Sarah / colorist = blonde goals achieved. She listened and understood then produced amazing results first time seeing her, plus was cool and easy to talk with. New to the area, checked out the salon for the first time a while ago based on a rec from a friend.. had a cut/color on pretty short notice rolling the dice w stylists on my first visit.. great they allow quick apts online. 

Sandra A.'s profile image
Sandra A. 
rating
4 years ago

If you are looking to achieve the perfect brow...Visit Vena at Gene Juarez Tacoma she is the absolute best. The tint and arch service allows her to perfectly shade and shape your brows. Her attention to detail leaves you with the perfect brow from color to shape. She also does facials ...hydro facial is the way to go...leaves your skin soft, glowing and perfectly hydrated. Use the Gene Juarez phone app for boom your appointment today ! 

Carol P.'s profile image
Carol P. 
rating
4 years ago

I have been going to this location off and on for years. My regular stylist retired awhile ago, and my colorist retired about six months ago. I went in about a week and a half ago, and happily met my new colorist Amy. I returned to see Heather. First off, both of these ladies are miracle workers. Seriously. I went in with quarantine hair- a botched dye job that left me with a large orange spot on the side of my head, and bangs I cut into my hair myself. Amy easily foiled the orange out, and added some soft balayage to ... read more

Kathy W.'s profile image
Kathy W. 
rating
5 years ago

They are doing a great job with all the restrictions due to covid. Download the app to make appointments and pay. Arrive 5 minutes, not sooner from your appointment time. They've cut out a lot of the comforts that comes with a spa but that's due to covid. Staff is friendly and all their stylist, esthethicians, etc. are knowledgeable and talented. I actually wish I could give a half point deduction and give this place 4.5 out of 5 stars. Why? It's due to the app. I have yet to be able to check in via the app. It often tells ... read more

Susan V.'s profile image
Susan V. 
rating
5 years ago

Heather is the best! She designs the cut based on your face shape and hair type. She is pure magic! Susan Veis 

Business response:

Dear Susan, Thank you for your feedback on our Tacoma location. Your kind words about Heather are much appreciated and we are truly lucky to have her on our team! We are glad you had a great experience with us and found a stylist you love. We hope to see you back again! 

Lori Y.'s profile image
Lori Y. 
rating
5 years ago

I had my color done by Rose this evening. I absolutely loved her artistry and creativity with my color. I have always had a great experience at Gene Juarez at the Tacoma Mall, both design and color. I am so impressed with the customer service, especially her willingness to work late this evening to do my color. I highly recommend Rose for color services and am looking forward to what she comes up with the next time I go in. 

Business response:

Dear Lori, Thank you so much for leaving many reviews and giving feedback on our Tacoma location! The time you take to leave these is much appreciated and acknowledged. We are thrilled you had a great experience and that you love Rose. We are lucky to have her on the team. Can't wait to see you back again! 

Jess C.'s profile image
Jess C. 
rating
6 years ago

After years of searching for the perfect hair stylist I found him! I've been going to Jae for a few years now and I'm always amazed at the work he does. The compliments I receive after a cut and style are never ending. (Minus one star for a not so great balayage experience by a different person.) 

Business response:

Dear Jess, Thank you so much for leaving a review on our Tacoma salon! We appreictae the time you took to leave such feedback. We are thrilled you have found a stylist you can depend on - the GJ team is lucky to have Jae! Customer service is our number one priority - we apologize about your balayage experience. Feel free to contact us directly and we could help recommend another colorist! Looking forward to hearing from you! 

Frequently asked questions about Gene Juarez Salon & Spa - Tacoma

How is Gene Juarez Salon & Spa - Tacoma rated?

Gene Juarez Salon & Spa - Tacoma has a 4.2 star rating with 850 reviews. 

When is Gene Juarez Salon & Spa - Tacoma open?

Gene Juarez Salon & Spa - Tacoma is closed now. It will open tomorrow at 8:00 a.m.