Gentle Dental Irvine

M G. 

on Yelp

12 years ago

I haven't been subjected to such a shady, manipulative hard sell since I bought my last car. Apparently you have to purchase their expensive "deep" cleaning (which is not covered by insurance) even if there is absolutely nothing wrong with your teeth or gums. I was told they would not perform the regular cleaning which was covered by my insurance, which smells like a scam to me. If they tell you that you need a expensive dental work, - I would definitely get a second opinion. Also, be prepared to wait an hour past your appoi... read more

AsaL L. 

on Yelp

12 years ago

This place is horrible. Went today for a general cleaning and they made up how I needed a deep cleaning on one tooth. They charged my insurance ~500$ and told me I had a $115 copay. I am such an idiot to have believed these people as to why I needed a deep cleaning. Dentist says I had inflammation. Then the reception comes in a days it's a infection and they are gonna put antibiotics on it. Well this didnt make sense but I went along with it even though in the back of my mind I knew that wasn't right. To top it off they had... read more

June S. 

on Yelp

12 years ago

Been waiting for over an hour just to get a cleaning and no one else is in the lobby. Do they only have one dentist working all day? If youre going to schedule patients knowing how long basic cleaning is going to be, why would you book more than you can take on? This office is only looking out for it's own business, trying to book as many as possible to keep it open but they don't even consider that patients have lives, too, and we can't wait for you all day. Waiting for 20 min is one thing, but seriously, 1 hour? Never com... read more

Lori R. 

on Yelp

12 years ago

I just left there, I wish I would have read the reviews first. My first appt I had to wait for a while and then finally got my x-rays. Same thing as everyone else, pushing the deep cleaning thing on me. Iv'e never had or needed that. Today I went in for the regular cleaning and I waited 35 min in the waiting room and 15 min in the chair. I walked out! I am so glad I did now, I bet they would have forced me to pay the extra $80.00 for the deep cleaning. Maybe that is their ploy, make us wait so long that wer'e desperate and w... read more

A R. 

on Yelp

12 years ago

If I can give a half star, I would. This dental office has by far failed to follow through on their promises. I've had them for a little more than a year now and I've had procedures done and paid for it. I've had questions on my bill but has not gotten a prompt response from the office (Maggie). This happened last year. I've contacted Maggie again about this together with another bill question. This was February of this year. I didn't get a clear response and so I called the customer service who then passed me on to t... read more

Liz K. 

on Yelp

12 years ago

I agree that this place is a scam. We had horrible insurance at the time, managed care dental through husband's work, and this was close to home. I SHOULD HAVE LOOKED AT RATINGS- learned my lesson. Anyhoo, my husband went them first, and he said that they were totally scamming him, that he needed all of this work on his gums, and teeth, etc. I went to them after because he tends to be the skeptic, and they told me I had to do up to about $6000 or something of work (with insurance!-when I called the insurance they said tha... read more

samurai s. 

on Yelp

12 years ago

If you go here, beware! This is going to be a loooong review, but I want to share my entire experience. I have a dental PPO through my wife and have an HMO through my employer. I love my PPO dentist, but unfortunately she does not take my HMO. I figure I would use my HMO here for an extra cleaning a year and give "HMO dentists" another shot. I have had 3 HMO dentists in the past and at each one I have had a terrible experience, the worst being Dr. Vartanian (see my other review). Well, after going here, I have to say, I hav... read more

Vinh N. 

on Yelp

12 years ago

My worst dental experience. I moved to OC recently and left my old Dentist (Dr. Seid) in Sunnyvale. My DMO assigned me to this place so I thought, what the heck, it's in Irvine, shouldn't be anything shady. What others echo are true, they will offer you a deep cleaning and insist that your gums are worst than they are. Wanted to charge me $1400 post insurance for the deep cleaning and a cavity. All I wanted was a regular cleaning, but that was refused. I have a history of good teeth, and got a positive checkup 4 months ago.... read more

P L. 

on Yelp

13 years ago

Here you get office manager and staff who refer you for surgery on a wrong tooth and never apologize, make the same mistake twice and still pretend as if nothing important happened! You get dentists (generalist, surgeon, root canal specialist) who lack control over their office, and are unsure about what they can offer you and of what quality. So, Think carefully about everything you are being told here to prevent a malpractice case such as losing your healthy tooth!