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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,979 reviews
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Tracy's profile image
Tracy 
5 years ago

Easy as always. 

Business response:

Hi ******thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

Ron S's profile image
Ron S 
5 years ago

Excellent service and rates 

Business response:

Hi ***, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wit... read more

Anna P.'s profile image
Anna P. 
5 years ago

I signed up for the Gexa Premium 24 savers plan today. Phone representative was extremely helpful and polite. Very knowledgeable too. 

Business response:

** ****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

maurice b's profile image
maurice b 
5 years ago

Great customer service 

Business response:

Hi ********thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Edward K's profile image
Edward K 
5 years ago

******** the rep I spoke with was great - very knowledgeable, was able to clearly explain the program to me (I'm 81 so that isn't always easy!) 

Business response:

Hi ******, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Jerry's profile image
Jerry 
6 years ago

I was only with them for a few months, but I was very pleased with the service. Not to mention, their lat payment notice was worded so nicely, never had that before. They definitely treat you like family. Will be using them again in the near future. 

Business response:

Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity prices and customer service for our fellow Texans, and were so glad to know you’ve valued your experience with us. ** **** **** ** **** **** *********** ** **** **** *** *** ***** ** *** ***** * **** ******** ******** ******** ***** ****** **** * ** ****** ** **** **** **** ***** *** ** ** * **** *** **** *** ******** *** ***** ******* ... read more

Ron C's profile image
Ron C 
6 years ago

They have provided good reliable service at good rates. 

Business response:

Hi ***, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity prices and customer service for our fellow Texans, and were so glad to know you’ve valued your experience with us. ** **** **** ** **** **** *********** ** **** **** *** *** ***** ** *** ***** * **** ******** ******** ******** ***** ****** **** * ** ****** ** **** **** **** ***** *** ** ** * **** *** **** *** ******** *** ***** ******* **... read more

Nancy's profile image
Nancy 
6 years ago

No power outages in the 10 months that I have been with them. Easy to contact and deal with them. Wish their price was less or offer senior discounts. 

Business response:

Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity prices and customer service for our fellow Texans, and were so glad to know you’ve valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

angela j's profile image
angela j 
6 years ago

I have been with Gexa for about 11 years now and I have never had an issue at all. Customer Service is awesome, the rates are great. I highly recommend Gexa Energy 

Business response:

Hi ******, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity prices and customer service for our fellow Texans, and were so glad to know you’ve valued your experience with us. ** **** **** ** **** **** *********** ** **** **** *** *** ***** ** *** ***** * **** ******** ******** ******** ***** ****** **** * ** ****** ** **** **** **** ***** *** ** ** * **** *** **** *** ******** *** ***** *******... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,979 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.