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Glip by RingCentral
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Update: 2+ years later and this app is still hot garbage. I'm running this on a Pixel 11 Pro XL these days, and this app is so frustrating to use. The biggest pain point is the failure of the app to deliver notifications when receiving phone calls and text messages. Even with full notification permissions, I won't know I've received a call or text unless I open the app and look. For a VOIP phone app, that should be priority number 1, but not for RingCentral! Broken for years!
Business response:
Fletcher, please contact our Support Team at your convenience here: https://support.ringcentral.com/. Or you can reference this review and email the Review Team at review@ringcentral.com with additional information, and we will do our best to support you in improving your experience. Thank you!
The app is just a mess. It's like a Van Gogh painting. Coders for RC must be paid by the number of useless UI elements they can include in 10 square inches. And all the AI and other spying crud... Just a mess.
Business response:
Our Review Team would love to continue the conversation at review@ringcentral.com — please reference this review and reach out with more information so we can help you have the best possible experience. Thank you!
had always been jittery during a call that cellular and not WiFi
Business response:
Hey Rowe, please reference this review and email the Review Team directly at review@ringcentral.com with additional information so we can help improve your experience however we can. For your convenience, you can also utilize any support resources found here: https://support.ringcentral.com/
wont allow me to delete it
Business response:
The Review Team would like the opportunity to help improve your experience in any way we can, Becca! Please reference this review and email us directly at review@ringcentral.com with additional information to continue the conversation. For your convenience, you can also utilize any support resources found here: https://support.ringcentral.com/
Everything about this company sucks. I had to file a complaint with the FCC just to get them to let me port my business phone number out to a different service when I was leaving. This has been by far the worst customer experience I have ever had with another company.
Business response:
Hey Daniel, the Review Team would love the opportunity to better understand your feedback and help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with additional information. Thank you!
I was extremely clear and concise on what I wanted and received a quote from Vicki in writing. 1 1/2 hours into the install I was informed I'd have to pay for texting contrary to their quote. I stopped the install demanded a full and immediate refund and got the run-around. Ring Central is VERY dishonest... I cannot imagine how awful they'd be if I were a customer glad I shut them down before getting in too deep. They are now saying I have to wait 7-10 for a refund of something I never used.
Business response:
Thank you for your feedback. We have also received your email and will continue to communicate there. Thank you!
Incoming calls won't consistently ring through and often there is a delay. If I'm away from my office the only way I know I've missed a call is via my boss's email. I've tried all the troubleshooting our IT guys have gotten from ringcentral and am still having issues. I'm the only one in our small office with a Samsung and the only one having constant issues. Makes it difficult to work from home if I'm unable to use the phone.
Business response:
The Review Team wants to help improve your experience in any way we can, Taylor. Please reference this review and email us at review@ringcentral.com with any additional information to continue the conversation. Also, please be sure to report these instances in the app after they occur.
Can this godawful app stop asking me to turn on notifications? I DON'T WANT TO. STOP shoving that pop-up window in my face every 5 seconds
Business response:
The Review Team wants to help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with additional information to continue the conversation.
Doesn't work. Can't send text messages half the time. awesome
Business response:
Hey Andrew, the Review Team wants to help improve your experience in any way we can. Please reference this review and email us at review@ringcentral.com with additional information to continue the conversation.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,475 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.