Glip by RingCentral

3.1

Other

About this business

3.16,375 reviews

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Matthew Farkas

6 months ago

inconsistent, layout is poor, UI is poorly designed and worse executed.

Business response:

Thank you for your feedback, Matthew. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Umer Malik

6 months ago

Service is good but very bad customer support theve been charging me every month however i want to cancel the agreement aftet time is complete support is not even listening me and not even cancelling my agreement and charging me every month even im not using number due to company closure

Business response:

Thank you for sharing your feedback, Umer! Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. If you have other concerns, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

MXBay

6 months ago

terrible and useless

Business response:

Thank you for your feedback. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Joshua Blanton

6 months ago

This application only correctly uses my Bluetooth headset 50% of the time. Often it will show that Bluetooth audio is selected and active, but it will in fact use my phone's built in earpiece and microphone. No other application on my phone does this. What a joke.

Business response:

Thank you for your feedback, Joshua! To hopefully help improve your experience, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Ko Ko

6 months ago

conversation sometimes choppy and hard to hear

Business response:

Thank you for your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p

Emmanuel Matias

6 months ago

ring notifications won't even though enabled.

Business response:

Thank you for your feedback, Emmanuel. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p

Arlene Anjos

6 months ago

horrible customer service, bill mistakes

Business response:

Hey Arlene, thank you for your feedback. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Albert Davydov

7 months ago

gradually getting worse and worse. text messages do not send if text is deemed too long and good luck sending a photo attachment. in the past it worked just fine when app automatically shrunk the photograph to necessary size to conform to carriers size limit, now it just does not handle bigger photos. so I have to manually shrink the photos and try over and over. very poor implementation that impedes productivity. request to auto shrink JPGs in the is just sitting for years in feature request.

Business response:

Hey Albert, thank you for your feedback; we are sorry to hear this. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or explore and engage with our Ideas Portal here: https://ideas.ringcentral.com/

Matti Prado

7 months ago

please take the opt out. it is not effective. How would you know if someone opt out If the person agrees to text messages, this option should not show in every message. By accident, I had clicked on it. i can't understand having this for every single message you sent to the same person.

Business response:

Hey Matti, please get in touch with our Support Team to help address these concerns. You can do this at your convenience via call, chat, or by creating a support case online at your convenience here: https://support.ringcentral.com/contact-support.html