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this app is rubbish
Business response:
Thank you for your feedback, Ajibola. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Absolute worst customer service I've ever dealt with.
Business response:
This is not the experience we wish for you to have, Paul. The Review Team would love the opportunity to better understand your feedback so we can help improve your experience however we can. Please reference this review and email us directly at review@ringcentral.com with additional information to continue the conversation together.
Way too much. There is Ring Central and there is Spectrum Business. Both are FULL of info and stuff to navigate way to big to fix basic issues. Two apps with a log in for each device is just STUPID. The last agent I spoke with told me several customers have had the same complaint. Set up has been ridiculously complicated and too many phone calls to tech support. Also, when you open contacts, it shows you your company phones. you have to click over on "personal" to see business contacts. LAME!
Business response:
The Review Team would love the opportunity to continue the conversation and help improve your experience in any way we can, Chris. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.
very clunky and unintuitive.
Business response:
Thank you for your feedback, John. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Absolute WORST customer support. my account got disabled for no reason and got an email for service abuse. when i tried to contact the support team and even wrote email no one knew what to do and nothing was resolved. Absolute waste of money
Business response:
The Review Team would appreciate the opportunity to better understand your feedback so we can help improve your experience however we can. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.
sucks
Business response:
Thank you for your feedback, Craig. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Hate to publicly call this company out but RingCentral just shut off ALL of the phone service to my ENTIRE COMPANY because my bank had accidentally flagged a $15 payment to RingCentral as suspicious. Our phone service (including our emergency line) has been off for over 24 hours while they are making us FAX (yes I said "FAX"... a tech company telling us to fax them in 2026!!!!!!) a credit card authorization and we have to wait a week to get a document via snail mail from our bank before RingC...
Business response:
Thank you for your feedback, Dustin. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html The Review Team would love to help improve your experience however we can; please reference this review and email us at review@ringcentral.com to continue the conversation.
AI notes always give an error
Business response:
Thank you for your feedback, Ryan. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
rubbish
Business response:
Thank you for your feedback, Danniel. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Glip by RingCentral has a 3.1 star rating with 6,475 reviews.
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