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Having issues with phone calls (poor or weak connections) have sent several trouble shooting notices during the actual call. No response from Ring Central. Also message notifications have become issues in not receiving on my mobile device. 1 star service.
Business response:
Thank you for your feedback. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
too many glitches to mention...i.e., phone doesn't ring at times, notifications not alerted at times. also, opt-out feature does not turn off! so annoying. use Ring Central for work with coworkers so don't need that feature but can't seem to get it to turn off. ....ugh!!! ...
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
I am required to use my personal phone, and it interferes with it. Also, I can't stay online with Ring Central.
Business response:
Thank you for your feedback, Elizabeth. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
This app used to be great to make business calls & texts with until they added the "opt-out" feature. It keeps automatically checking off the box every time you go to text, even on the computer app. I don't want people thinking these texts are automated or only on my work number. Sometimes we don't want people to know that we have a separate phone number. I don't need people asking for my personal cell.Until they make this awful feature optional from the settings, they're getting 1 star from me.
Business response:
Thank you for your review, Anne. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
too many glitches to mention...i.e., phone doesn't ring at times, notifications not alerted at times,
Business response:
Thank you for your review, Julio. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
was installed in the background, dear developer I delete all apps that do that, no matter how good or bad, you are not telling me what I want or not.
Business response:
Thank you for your feedback, Zeus. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
It works once and stops
Business response:
Thank you for your review. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
please take the opt out. it is not effective.
Business response:
Hi Matti, please get in touch with our Support Team to address these concerns. You can do this at your convenience via call, chat, or by creating a support case online here: support.ringcentral.com. Reach back out to the Review team by emailing us at review@ringcentral.com if your issues persist. Thank you!
mic will not pick up when I make a call through the cell phone app and I keep dropping calls on the computer app.
Business response:
Thank you for your review, Shelby. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, please be sure to report these occurances in the app; here is how: https://ringcentr.al/42aZ68p
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
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