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Glip by RingCentral
About this business
drops calls, doesn't ring when calls come in, completely unreliable
Business response:
The Review Team wants to help improve your experience in any way we can, Jeremy. Please reference this review and email us at review@ringcentral.com with additional information to continue the conversation. Also, please be sure to report these instances in the app after they occur. Here are instructions on how to do so: https://bit.ly/4fw2Xpd
What an awful app. There are typically delays in the calls that make conversations awkward and you can't even make a new voicemail greeting from the app.
Business response:
Hey Brian, please reference this review and email the Review Team directly at review@ringcentral.com with any additional information so we can continue the conversation and help improve your experience in any way we can. Thank you!
1 star ONLY because the company itself sucks. app is great. service works, but the people who manage accounts are terrible
Business response:
Hey Nik, we would love the opportunity to better understand your feedback. Please reference this review and email the Review Team directly at review@ringcentral.com with any additional information so we can continue the conversation and help improve your experience in any way we can. Thank you!
we wanted to cancel but for some reason it reactivated without our permission. we received an email that it reactivated. we are locked out from accessing the app or portal. i cant call their support since i have no access to the app and your chat support needs to verify.... very bad experience and your chat agent keeps transferring me arround, if only I can give a negative 1000 I would. everything about ringcentral is worst from support to your product and process the worst ever
Business response:
Lorenzo, please reference this review and email the Review Team directly at review@ringcentral.com with any additional information so we can help improve your experience in any way we can. Thank you!
I don't like that having DND on my cell makes this app reject the call, even when I have the app on my desk. I can't just answer the call on my desk because it just auto sends the user to voicemail.
Business response:
The Review Team would appreciate the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with any additional information to continue the conversation together. Thank you!
GO WITH ANOTHER PROVIDER - I've been a customer for several years now and it was always extremely complicated to make changes. I am very disappointed as I have switched to a new company and the agent never mentioned that I was locked into a contract when I was porting my number. Now I am essentially locked into several hundred more dollars of payments and paying for two phone companies where I would have stayed with them if their agent made this clear. Very disappointed.
Business response:
Hey Chris, please reference this review and email the Review Team directly at review@ringcentral.com with additional information so we can continue the conversation together. We hope to help improve your experience in any way we can!
Having issues message notifications not receiving on my mobile device. 1 star service. Poor customer service.
Business response:
Thank you for your feedback. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
not installing in my samsung s6
Business response:
The Review Team would love the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with any additional information to continue the conversation together!
It does some things well but it faceplants on very basic functionality. RC never tires of interrupting you with tips and notifications. It interrupts me while typing mid-sentence, freezes my screen with a popup about some stupid AI integration no one has ever or will ever care about, and forces me to to click "Got it" before I can get back to work. And no, you can't disable these notifications, despite what they tell you. Good luck logging on through a browser. It's a labyrinth of depression.
Business response:
Hey Evan, the Review Team would love the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with any additional information to continue the conversation together!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,475 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.