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Glip by RingCentral
About this business
wish report request was more efficient
Business response:
Thank you for your feedback! We encourage you to explore and engage with our Ideas Portal at your convenience here: https://ideas.ringcentral.com/. To continue the conversation with the Review Team, please email us at review@ringcentral.com. We appreciate you for being a loyal RingCentral customer, Ron!
Everything i have downloaded this app to use for my work phone, I get announcement pop-ups on my phone. I have a coworker who has had this app on her Samsung phone, and she has not experienced this issue. I had it a long time ago on my old iPhone, and this never happened. As soon as I delete it, it stops. Something is terribly wrong with this app. Just now, trying to write this review, a pop-up came through, and it interrupted me.
Business response:
This isn’t typical behavior, and we’d love to investigate further to help improve your experience with the app however we can. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team with more detailed information at review@ringcentral.com.
Terrible. I can't find a way to get anything other than the dialer pad screen. There's no way to configure the navigation options. On top of that RC support seems to be clueless
Business response:
Hey Dave, please email the Review Team at review@ringcentral.com with more information so we can help improve your experience however we can. Thank you!
I need a app that gives me a phone number so I can get verification codes. This app advertised that it can do that and it doesn't give you a phone number.
Business response:
Thank you for your feedback, Michael. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html.
Not a big fan , lots of connection issues ,calls not ringing through when transferring,just a headache
Business response:
Hey Henny, this is not the experience we wish for you to have. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team with more information at review@ringcentral.com. We appreciate the opportunity to help improve your experience however we can!
I definitely wouldn't recommend this app. They have high fees, and it’s frustrating that they restrict you to certain ringtones, especially if you're in America. Why should you have to use a specific ringtone that the app pushes as a 'Business' tone?
Business response:
Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team with more information at review@ringcentral.com with more information and we will do whatever we can to help improve your experience.
After over 20 years using Ring Central, there service has increasingly gotten worse and worse. This time without any notice they turned off my account stating the card was expired. I have not been able to get my account back up because I can not get into the account to update the card. When calling them, they had the same problem so now I have been waiting more than 24 hours for someone to contact me so I can get my account up and running again. Its been a nightmare!!!
Business response:
We appreciate you for being a valued longtime RingCentral customer. If you haven’t already, please contact our Support Team here: https://support.ringcentral.com/contact-support.html or email the Review Team with more information at review@ringcentral.com. We appreciate your patience and the opportunity to make this right.
Horrible ai and constant pop-ups that get in the way of getting things done.
Business response:
Please email the Review Team directly at review@ringcentral.com with more information so we can learn more and help improve your experience however we can. We hope to hear back from you soon, Mel!
I have to clear the cache before making EVERY SINGLE phone call. Why? This is annoying and I'd rather just use my personal phone to make calls now. 🤦♀️
Business response:
Thank you for your feedback, Ash! Please contact our Support Team for assistance at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com so we can learn more and help improve your experience however we can.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.