Glip by RingCentral

3.1

Other

About this business

3.16,375 reviews

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Sean Kaat

5 months ago

Trapped in a 2-year contract that someone else signed 10 years ago!!! Can't remove any licenses and paying thousands. Terrible phone provider.

W Salem

5 months ago

Please avoid this company if you can. They lock you into a term-plan, which auto-renews without your knowledge for the entirety of the original term. It is the usual call centre experience, whereby their reps indicate there is nothing you can do. Please view their Trust Pilot reviews. Terrible company with exploitative practices.

Andrei Mikhailov

5 months ago

I can't complete activation of my account. It crazy. Second day I'm trying to fill out credit card information with different cards but it shows me some error. I called to Support but got into voicemail loop. They only answered me RingCentral is a lead of cloud..... but no one answered. They couldn't even configure their own voicemail. Website doesn't work properly. Sales trying to sell me super expensive plan when I asked easiest solution. My friend works with them and pay more that expected

Business response:

Thank you for your feedback, Andrei. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Soar -

5 months ago

The RingCentral app suddenly requires intrusive permissions. Just to join a video meeting, it now requires permission to identify all nearby devices and access to the phone permission. Neither of those permissions were required until recently. Until they remove these intrusive required permissions, I need to change my review from 5 stars to 1 star. I might even have to uninstall RingCentral, as the app now refuses to do anything unless you give it these intrusive permissions.

Business response:

Thank you for your feedback. For additional assistance please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Garrett

5 months ago

email from me. check inbox for Garrett

Business response:

Hey Garrett, the Review Team has responded to your email providing resources we believe will help improve your experience and answer your inquiry. Please continue to communicate with us via that channel or connect with our Support Team directly at your convenience here: https://support.ringcentral.com/contact-support.html

Roger Smitth

5 months ago

this app does not allow you to send photos be on a certain size. the size restriction is ridiculous with modern camera phones especially when you consider that every other texting app can handle that same size RingCentral says it's too large.

Business response:

Thank you for your feedback, Roger. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Dale Jackson

5 months ago

I am unable to keep it loaded it keeps disapperaring

Business response:

Thank you for your feedback, Dale. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Stephen

6 months ago

not all calls come through..3 missed calls yesterday with no notification. losing money because of this.

Business response:

Hey Stephen, thank you for your feedback. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html

Michael L.

6 months ago

Not a great app. Worse customer service.

Business response:

Thank you for your review and feedback, Michael! The Review Team would love to hear more about your experience and help further improve it however we can. Please reference this review and email us directly at review@ringcentral.com with more information to continue the conversation.