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Thee absolute worst service. Super inconsistent, my phones to my business didn't work for months. Customer service was incompetent every single time I called for help , and each call was over 2 hrs long. They make it impossible to have good service and produce resolution to issues. Not dependable at all.
Business response:
Please email the Review Team at review@ringcentral.com with more information so we can work with you to improve your experience. Thank you!
Their TCR support are non serious and they guys don't take you serious 😡 don't use ring central, also do scam with you without approval they guys take money for service Which is not they provide
Business response:
Please email the Review Team directly at review@ringcentral.com with more information so we can get you the proper TCR assistance. We hope to hear from you soon and look forward to helping you improve your experience!
Unable to access admin section. White screen every time. I have reset, cleared cache and uninstalled and reinstalled mobile app countless times. It works after resinstalling once and then no longer woeks. Clearly an issue and there are others experiencing same issue all over online forums. This has been happening for months. Totally unacceptable. Apps sucks.
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Alternatively, you can email the Review Team at review@ringcentral.com with more information, and we will do our best to help you improve your experience. Thank you.
I purposely silence my calls in certain hours specifically when I am sleeping. Please take that banner notification out about missing calls! I will not change my phone settings just because of your app.
Business response:
Hey Ron, we appreciate your feedback. Please contact our Support Team for assistance at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com. Thank you!
Don't waste your time with this app. Worst phone service I have dealt with.
Business response:
Jackson, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or you can email the Review Team at review@ringcentral.com with more information, and we will do our best to assist you in improving your experience. Thank you!
The newest update took away the option of looking at faxes or texts...you can only access the keypad for making calls. This makes it extremely hard when you use the app for work.
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Trash. I've just logged in and got suspended with letter that I must send scans of my cc to the ringcentral, r u freaking serious??!
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com with more information, and we will do our best to help you improve your experience.
Ring Central is horrible from the app to the customer service. Joke of a company
Business response:
Please email us at review@ringcentral.com with more information. The Review Team would love to continue this conversation and learn more so we can assist you in improving your experience however we can. Thank you, Matt!
Buggy. Call recordings and closed captions randomly stop working.
Business response:
Hey Thaddeus, please connect with our Support Team for assistance here: https://support.ringcentral.com/contact-support.html. And be sure to report issues in the app as they occur; more information on how to do so can be found here: https://ringcentr.al/3U6Qvl1. Thank you!
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
Glip by RingCentral is closed now. It will open at 9:00 a.m.