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Glip by RingCentral
About this business
I want to cancel but for more than a week can't get hildd of anyone. I spent over 24 hours on hold calling them, no one picked up the phone. they stole my money literally
This app is cloned
Business response:
Please email the Review Team at review@ringcentral.com with more information. We would love to understand your feedback, and do whatever we can to work with you to improve your experience! Or you can contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html.
This company is a scam. I purchased 1 year of service and they told me I had 30 days to refund if I don't like it. Didn't start using the app yet and now I got an email of fraud and my account suspended and I didn't use it yet. Now they refusing to refund my money even they have 30 day guarantee. Do not use
Business response:
Hey Dan, please email the Review Team at review@ringcentral.com with more information so we can better understand your feedback. We will do our best to help improve your experience however we can!
RC support is a total nonsense: they waste your time with daily emails but without actual actions. After a month[!] of "investigating" the desktop app, they realized it was the "RC phone". The app is rather clunky and heavy: it takes over 500 MB in the phone internal storage (and cannot be stored on the sd card). For comparison, Google Voice that does similar things uses less than 100 MB. I wish there were a separate, light version that has only phone, text message and contacts functionality.
Business response:
Thank you for your feedback, Tabby! Please email the Review Team with more information at review@ringcentral.com to discuss your experience further.
This app is terrible. I have unwillingly had to use this terrible service for years now because my job requires it. I would immediately cancel it if I could. They don't make their apps intuitive. You cannot text someone outside your organization. Whenever they update the app, the layouts change and you have to relearn it. I used to get consistent terrible call quality even on flagship phones like Pixels and Galaxy Ultras but they seemed to have fixed that recently.
Business response:
Hey Matt, thank you for your feedback. Can you please submit logs via the app so the mobile team can look into this further? To do so, click on your profile picture in app - Feedback - Report issue.
Costs more than it should, but just try to cancel! You pay for a year, and then they make you make an appointment with sales staff to cancel!!! You can't do it online. Outrageous! 😞
Business response:
Thank you for your feedback, Gerard! Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. If you want to share more and continue the conversation, email the Review Team at review@ringcentral.com.
Rubbish!
Business response:
Hey Jerry, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team directly at review@ringcentral.com with more information and we will do our best to help improve your experience.
Missleading advertising.
Business response:
Marko, please email the Review Team at review@ringcentral.com with more information so we can better understand your feedback and work with you to help improve your experience. Thank you!
it keeps beeping while I'm on a call and it times out when you leave screen to retrieve numbers.
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html for assistance in improving your experience! Or you can email the Review Team at review@ringcentral.com with more information so we can continue the conversation. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open on Monday at 9:00 a.m.