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I purposely silence my calls in certain hours specifically when I am sleeping. Please take that banner notification out about missing calls! I will not change my phone settings just because of your app.
Business response:
Hey Ron, we appreciate your feedback. Please contact our Support Team for assistance at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com. Thank you!
Don't waste your time with this app. Worst phone service I have dealt with.
Business response:
Jackson, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or you can email the Review Team at review@ringcentral.com with more information, and we will do our best to assist you in improving your experience. Thank you!
The newest update took away the option of looking at faxes or texts...you can only access the keypad for making calls. This makes it extremely hard when you use the app for work.
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Trash. I've just logged in and got suspended with letter that I must send scans of my cc to the ringcentral, r u freaking serious??!
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com with more information, and we will do our best to help you improve your experience.
Ring Central is horrible from the app to the customer service. Joke of a company
Business response:
Please email us at review@ringcentral.com with more information. The Review Team would love to continue this conversation and learn more so we can assist you in improving your experience however we can. Thank you, Matt!
Buggy. Call recordings and closed captions randomly stop working.
Business response:
Hey Thaddeus, please connect with our Support Team for assistance here: https://support.ringcentral.com/contact-support.html. And be sure to report issues in the app as they occur; more information on how to do so can be found here: https://ringcentr.al/3U6Qvl1. Thank you!
The app kinda works but the phones and service suck. Your lucky if it connects half the time.
Business response:
Hey Chris, thank you for your feedback. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html.
Shared files can be opened but not downloaded, 😞
Business response:
Please connect with our Support Team for assistance here: https://support.ringcentral.com/contact-support.html. Thank you!
I keep getting "Transfer Failed" everytime I try to transfer a call and since I can't put the person on hold and try to transfer at the same time, they're just sitting there listening to me fumble trying to get them over to who they actually wanted to speak to and then hang up. What is going on??
Business response:
Thank you for your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com, and we will do our best to assist you.
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.