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Glip by RingCentral
About this business
Calls drop when I'm not on wifi or traveling
Business response:
Joseph, thank you for your feedback. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html, and please be sure to report these occurrences in the app when they happen. Here is an article on how you can do so: https://ringcentr.al/3U6Qvl1.
Trail is a scam, it comes with a 1 year contact and has heavy cancelation charges. I called them at the end of my 30 days trail and asked to cancel. They offered me a 3 month free extention of trail. when I called again 30 days or so later. They say cancelation can only happen within the first 30 days. So they hid behind fancy words and manipulate you into a contract. ( so there was never an extension of trail according to them it was just tricks into making you wait more than 30 days to cancel)
Business response:
We understand your frustration surrounding your trial cancellation experience. Upon signing up for our trial service, RingCentral provides information regarding the terms surrounding trial use and cancellation procedures. If you want to continue the conversation with the Review Team, email us at review@ringcentral.com. Thank you
You got rid of texting on the phone app? This makes it almost completely useless now. That link with the chat bot is useless as well. Nice work
Business response:
Hello again, Tim. You can email the Review Team at review@ringcentral.com with more information so we can better understand your feedback and do our best to assist you in improving your experience. Thank you again!
Waste of time
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com to tell us more about your experience. Thank you!
Doesn't stop other incoming calls on phone so starts ringing loudly while you're using it if someone rings your SIM
Business response:
Thank you for your feedback, Steve! If you would like to connect with our Support Team, you can do so at your convenience here: https://support.ringcentral.com/contact-support.html. To share more about your experience, please email the Review Team at review@ringcentral.com. We appreciate you!
Not really working for me I've been missing some interviews because im unable to login in it, it sucks
Business response:
The Review Team would love to understand your feedback better and assist you however we can; please email us at review@ringcentral.com. Thank you!
2024 and you guys are missing a basic option to search something in the message conversation? There is search in message list, but why no search in message conversation?Cheap free apps have this simple option why ringcentral being a total paid app doesn't have this?And please don't tell me to write to support, as i have seen some reviews and you guys just copy and paste to mail your support team i have clearly mentioned my issue here and that is it. If you can't fix this then this is just weird
Has never worked correctly.
Business response:
Stacey, please email the Review Team at review@ringcentral.com so we can do our best to assist you in improving your experience.
Removed the features I used
Business response:
Hey Anastasia, please email the Review Team at review@ringcentral.com so we can understand your feedback better and assist you in improving your experience however we can. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.