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Glip by RingCentral
About this business
God it's bad in every way
Business response:
Please email the Review Team at review@ringcentral.com so we can learn more and assist you in improving your experience however we can! Thank you.
I constantly miss calls on my pixel. It ring fine on the iPhone. Might have to switch to another VoIP provider. When opening the app from another app by sharing a phone number, it shouldn't automatically dial the number. When I receive call, it doesn't pause the audio of playing music or video. It doesn't behavior like a phone app. The vibration length is extremely small. It doesn't let me select ring tone from external source. App is huge let down from a billion dollars company.
Business response:
Hello again, Darshan. Please email the Review Team at review@ringcentral.com so we can discuss your feedback further; you can also choose to contact our Support Team here: https://support.ringcentral.com/contact-support.html. Thank you!
Can't forward photos?? Jeez
Business response:
Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com, and we will do our best to assist you. Thank you!
Have had nothing but problems with this app, trying to start a new job and they only use this app for interviews and orientation. I have no audio no matter what I try and it's only with their links.
Business response:
Hey Melandie, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com with more information, and we will do our best to assist you in improving your experience. Thank you!
Scammers use this for potential hiring. It is unfortunate that these individuals use applications like this without a two-step verification and can hide behind a fake name. At the moment, I will not be using this app ever again. The app overall is good from my 3 minutes of using it. If others encounter this, I suggest sending a notification on the app to the provider (when an issue acures such as messaging or vedio mishaps).
Business response:
Hey Alexandra, thank you for your feedback. We absolutely do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations.
Awful!!! Great sales team. Friendly offshore help desk. Absolutely zero useful support. We knew we'd made a huge mistake right away. The call center can do nothing. They agree then get you off the call. Constant new requirements to get basic functionality working. We gave up quickly on getting any SMS capability. Unless you have a seasoned implementation and system admin team in house, RC is not for you.
Business response:
Hey Jeff, thank you for your feedback. Please email the Review Team at review@ringcentral.com so we can do what we can to assist you in improving your experience. Thank you!
Horrible app that only scammers and fraud networks use
Business response:
Hey Neiko, thank you for your feedback. We absolutely do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations.
The app will very often switch audio randomly from BT device, to phone speaker, and to the phone earpiece. Extremely frustrating and unreliable. Do not recommend.
Business response:
Hey Chris, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html; or you can email the Review Team at review@ringcentral.com, and we will do our best to improve your experience. Thank you!
WE ARE MOVING TO ZOOM PHONE SOON LOL, DON'T WORRY. I just want calls on my phone only from the Primary number not from the company's number, why there is no option to set ONLY TO GET CALLS FROM PRIMARY NUMBER :( how come you guys can miss some basic feature? Please don't send me a silly link to explore the app, and don't tell me to write an email. I have explained it very well here. There should he an option to select from which number i want to receive calls on the app
Business response:
We are sorry to hear this, Jeremy. Please email the Review Team at review@ringcentral.com if you want us to assist you and attempt to improve your experience. We hope to hear back from you soon, and we wish you the best!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.