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Glip by RingCentral
About this business
The app is rather clunky and heavy: it takes over 500 MB in the phone internal storage (and cannot be stored on the sd card). For comparison, Google Voice that does similar things uses less than 100 MB. I wish there were a separate, light version that has only phone, text message and contacts functionality.
Business response:
Thank you for sharing your feedback with us! We appreciate your insights and encourage you to share this idea on our idea portal. You can do so easily in the mobile app by selecting your profile photo and then scrolling down to Suggest a feature. Feel free to email the Review Team at review@ringcentral.com to discuss further.
With the 12/20/2023 update I lost the ability to connect the phone with my headset (ears only) even though phone messages in the app plays fine. As does all other apps on my phone. I hope tech can figure this one out.
Business response:
Hey Howie, please get in touch with our Support Team to discuss this matter further here: https://support.ringcentral.com/contact-support.html. If you need additional assistance, please email the Review Team at review@ringcentral.com, and we will be glad to help!
Admin screen would not open
Business response:
Hey Doug, please get in touch with our Support Team here for assistance: https://support.ringcentral.com/contact-support.html. Thank you!
Useless
Business response:
The Review Team would love to understand your feedback better. Please email us at review@ringcentral.com. Thank you!
Horrible appn its nonsense full of false advertising
Business response:
The Review Team would like to understand your feedback better. Please email us at review@ringcentral.com. We hope to hear from you soon. Thank you!
I'm so upset. I had an interview...or so I thought. It was a scam who was using this platform for the interview. How could you let this happen on your platform....if its suppose to be for work then have steps in place to protect users
Business response:
Thank you for your feedback. We absolutely do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations. Thank you!
Worst customer service I have ever experienced. They will start a ticket and close it without ever calling you back. The supervisors even refuse to call back. They take your money but never service their products. Good luck with this company. I can't wait to switch companies
Business response:
Hey Sammy, the Review Team is sorry to hear about this. Please email us at review@ringcentral.com with more information so that we can do whatever we can to turn your experience around and regain your trust in us. We hope to hear back from you soon; thank you!
I've been trying to use this app, it's downloaded twice, but it doesn't want to open. I waited and waited for a long time, and it's not opening.
Business response:
Hey Merise, please contact our Support Team at your convenience here:https://support.ringcentral.com/contact-support.html. Thank you!
The app is heavy and taking too much space not like other apps of the same category, the problem that it's laggy, You need to make a lite version of it, that just make and receive calls and SMS.
Business response:
Hey Ahmed, thank you for your feedback! Please email the Review Team at review@ringcentral.com to continue the conversation and share more with us.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.