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Glip by RingCentral
About this business
not in sync with desktop app
Business response:
Please email the Review Team at review@ringcentral.com with more information. We would love to learn more from you and improve your experience however we can. Thank you!
Not use friendly at all
Business response:
Hey Tomi, please email the Review Team at review@ringcentral.com so we can better understand your feedback and do what we can to improve your experience. Thank you!
Canceled and they continue to charge. Trying to cancel or get someone on the phone is a giant time suck
Business response:
Please email the Review Team at review@ringcentral.com with more information so we can learn more about your situation and assist you however we can. Thank you!
It tries to steal your contact list. After they send you an email asking you for your credit card information. Sketchy!
Business response:
Please email the Review Team at review@ringcentral.com so we can better understand your feedback and do what we can to assist you in improving your experience. Thank you!
Lies and tricks to bill you more, sales team and cancelation team both work in unethical ways. Trail is a scam, it comes with a 1 year contact and has heavy cancelation charges. I called them at the end of my 30 days trail and asked to cancel. They offered me a 3 month free extention of trail. when I called again 30 days or so later. They say cancelation can only happen within the first 30 days. I even told them I did not need this within the first 30 days but was mislead into 90days extension.
Business response:
Please continue to communicate with the Review Team via email. Thank you!
Horrible app and expirence. This company resigns contracts without notice and just charges for a terrible customer service with horrific technical support. An absolute sham of a company that steals money like they deserve it. Never use this service!!!
Business response:
Hi Kevin, please email the Review Team at review@ringcentral.com with any specific concerns, and we will assist you as best we can. Thank you!
Calls drop when I'm not on wifi or traveling
Business response:
Joseph, thank you for your feedback. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html, and please be sure to report these occurrences in the app when they happen. Here is an article on how you can do so: https://ringcentr.al/3U6Qvl1.
Trail is a scam, it comes with a 1 year contact and has heavy cancelation charges. I called them at the end of my 30 days trail and asked to cancel. They offered me a 3 month free extention of trail. when I called again 30 days or so later. They say cancelation can only happen within the first 30 days. So they hid behind fancy words and manipulate you into a contract. ( so there was never an extension of trail according to them it was just tricks into making you wait more than 30 days to cancel)
Business response:
We understand your frustration surrounding your trial cancellation experience. Upon signing up for our trial service, RingCentral provides information regarding the terms surrounding trial use and cancellation procedures. If you want to continue the conversation with the Review Team, email us at review@ringcentral.com. Thank you
You got rid of texting on the phone app? This makes it almost completely useless now. That link with the chat bot is useless as well. Nice work
Business response:
Hello again, Tim. You can email the Review Team at review@ringcentral.com with more information so we can better understand your feedback and do our best to assist you in improving your experience. Thank you again!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.