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Bad connection.
Business response:
Please connect with our Support Team here: https://support.ringcentral.com/contact-support.html. Thank you!
Very bad support, they never answer a thing. App is glitchy, I have tried Android vs IOS, there are bunch of basic differences. Worst app, not worth having a subscription with them
Business response:
Please email the Review Team at review@ringcentral.com so we can do our best to assist you in improving your experience. Thank you!
I was introduced to ring central for work purposes. I keep having to download the app every day.. it is very annoying to have to go through this process on a daily basis just to retrieve work calls and messages. I've never encountered an issue like this with any other app..
Business response:
Please get in touch with our Support Team to address this here: https://support.ringcentral.com/contact-support.html. Thank you!
Terrible, doesnt ring most of the time
Business response:
Please connect with our Support Team here: https://support.ringcentral.com/contact-support.html. Thank you!
Fix this app so I can use it.
Business response:
Please get in touch with our Support Team here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team with more information at review@ringcentral.com, and we will do our best to improve your experience. Thank you!
Just plain bad at doing the very thing you pay for it to do. Next opportunity we will take our business elsewhere.
Business response:
The Review Team would love to do what we can to assist you in improving your experience. Please email us at review@ringcentral.com so we can get the conversation started. We hope to hear back from you soon; thank you!
We use this app for an office setting where it's convenient to have your personal phones to answer calls. However, there are so many dropped calls, transfer issues, static, in and out conversation. Call in to help and they just blame our Internet service. Customer service is rude and you spend days and hours on phone with them, only to have them yell at you and never accept any responsibility. My advice, look for a different phone service.
Business response:
Patrick, please email the Review Team at review@ringcentral.com so we can do our best to assist you in improving your experience. In the meantime, if these instances occur, please share this information with us by reporting it. Here are instructions on how to do so: https://ringcentr.al/42aZ68p. Thank you!
I have to have this app on my phone for work. Saying that, I have to constantly change my personal text messages back to SMS or the person I am trying to talk to will not receive my messages. However, it is a great app to use for my job.
Business response:
The Review Team appreciates your feedback! To address this, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Can't Call Out Every call I try to make, no matter WHAT number I dial, it rings my PERSONAL phone like that's the number I dialed
Business response:
Mel, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team at review@ringcentral.com, and we will do our best to assist you in improving your experience. Thank you!
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.