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Glip by RingCentral
About this business
Terrible
Business response:
Thank you for your feedback. Please connect with our Support Team at your convenience to help improve your experience here: https://support.ringcentral.com/contact-support.html
when my phone is in my pocket,I don't receive calls anymore... I keep missing really important calls for my business and am looking at different companies because of this... this needs fixed ASAP! S25 At&t
Business response:
Thank you for your feedback, Josh. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
when my phone is in my pocket,I don't receive calls anymore... I keep missing really important calls for my business and am looking at different companies because of this... this needs fixed ASAP! S25 At&t
can't add contacts. the app works fine but I can't save any contacts which is frustrating.
Business response:
Thank you for your review, Andrea! Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
you deserve a 0. customer service and their supervisors are a waste of time. just go ahead and switch to a different provider, this is a waste of time
Business response:
The Review Team would love to better understand your feedback and help improve your experience however we can. Please email us with more information at review@ringcentral.com to continue the conversation or contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Too many bugs. Says text messages failed to send but doesn't say why they failed or what else to do. Call reception completely drops after 30 seconds and you have to call back to resume. Taskbar indicator always says there is a new message regardless of whether or not that's true.
Business response:
We appreciate your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
won't stay loaded
Business response:
Thank you for your feedback, Valerie! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Unable to cancel easily, it is set up to prevent you from canceling.
Business response:
Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. If you have other concerns that the Review Team can assist you with, please email us at review@ringcentral.com so we can learn more about your specific issue and try our best to help.
Worst customer service I have ever experienced... Unfortunately I needed to cancel service, nothing to do with their ability just a change in our business...I good approval from ringcentral while dealing with them on chat and have screenshots of the conversation, a month later nothing! After HOURS on the phone (mostly on hold) so many emails (unanswered) Everytime I create a case they automatically email is resolved. I have in writing cancellation approved. Another blow off in response above.
Business response:
We understand your frustration. Please email the Review Team at review@ringcentral.com with more details so we can learn more about your specific issue and try our best to help improve your experience. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,475 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.