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Glip by RingCentral
About this business
Terrible, doesnt ring most of the time
Business response:
Please connect with our Support Team here: https://support.ringcentral.com/contact-support.html. Thank you!
Fix this app so I can use it.
Business response:
Please get in touch with our Support Team here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team with more information at review@ringcentral.com, and we will do our best to improve your experience. Thank you!
Just plain bad at doing the very thing you pay for it to do. Next opportunity we will take our business elsewhere.
Business response:
The Review Team would love to do what we can to assist you in improving your experience. Please email us at review@ringcentral.com so we can get the conversation started. We hope to hear back from you soon; thank you!
We use this app for an office setting where it's convenient to have your personal phones to answer calls. However, there are so many dropped calls, transfer issues, static, in and out conversation. Call in to help and they just blame our Internet service. Customer service is rude and you spend days and hours on phone with them, only to have them yell at you and never accept any responsibility. My advice, look for a different phone service.
Business response:
Patrick, please email the Review Team at review@ringcentral.com so we can do our best to assist you in improving your experience. In the meantime, if these instances occur, please share this information with us by reporting it. Here are instructions on how to do so: https://ringcentr.al/42aZ68p. Thank you!
I have to have this app on my phone for work. Saying that, I have to constantly change my personal text messages back to SMS or the person I am trying to talk to will not receive my messages. However, it is a great app to use for my job.
Business response:
The Review Team appreciates your feedback! To address this, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Can't Call Out Every call I try to make, no matter WHAT number I dial, it rings my PERSONAL phone like that's the number I dialed
Business response:
Mel, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team at review@ringcentral.com, and we will do our best to assist you in improving your experience. Thank you!
No more sms. Or I have to have website to have sms feature
Business response:
Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team at review@ringcentral.com so we can better understand your feedback. Thank you!
Sometimes the phone won't ring, you have to sign out and back in, but you won't know until you miss a call. Sometimes, it will not make calls, you'll have to restart the phone entirely. And the weirdest issue, I used to be able to put the phone on speaker while the call was connecting, but now it forces me to wait for a customer to answer to put it on speaker, why?
Business response:
Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
UPDATE 012624 Wifi only otherwise useless. Verizon carrier in a city. Solid bars. RingCentral tech support tells me to call Verizon.??? Looking for alternative.......................... PRIOR: When I answer the app I can hear 10 words then nothing. The call does not disconnect. Just nothing. Exited the app. Uninstalled/reinstalled. Ring central recreated my user and it's still happening. Very unprofessional
Business response:
Report this in the app; here is how: https://ringcentr.al/42aZ68p. Call Continuation is also available on mobile to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. You can learn more about that here: https://ringcentr.al/3R7rRzz. If you have any questions, email us at review@ringcentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.