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I have an interview in 3 hours and it's not allowing me to install this app. I'm a bit concerned here. What is happening??
Business response:
Hey Javondus, please contact our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html or you can email the Review Team at review@ringcentral.com. Thank you!
This is the worst ever app, I called them multiple times asked for cancelation, they said they will charge cancelation fee, we agreed but they keep charging my credit card. Bunch of scammers
Business response:
The Review Team would love to investigate this matter to understand your feedback better; please email us at review@ringcentral.com. Thank you!
I hate this app it deletes itself out of my phone almost every single week so I have to re-download it and then it takes about 15-20 minutes sometime Steven log into it by then I'm already late for class and now I'm about to lose my child because of this one class and is completely out of my control 100% I hate this app I was never good at something else I do not recommend this to anyone
Business response:
Hey Kelli, the Review Team would love to understand your feedback better so we can do what we can to improve your experience. Please email us at review@ringcentral.com at your earliest convenience, or you can connect with our Support Team here: https://support.ringcentral.com/contact-support.html.
I have been promised a call back over 16 times still no call, phones rarely work and i am still being overcharged significantly. For years it worked amazingly well the last year has been terrible and the phone system and tech support have basically stopped working consistently
Business response:
Hey Mayer, the Review Team would like to do what we can to improve your experience. Please email us at review@ringcentral.com so we can begin this process!
hit or miss, drops calls, no one can hear me, etc. terrible tool but the company forces us to use it. hard pass.
Business response:
Sean, the Review Team would love the opportunity to assist you in improving your experience! Please email us at review@ringcentral.com so we can do our best to facilitate this, or you may choose to contact our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html.
just will randomly stop giving text or call notifications. normally after updates
Business response:
Hey O.P., please get in touch with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html. Or you can email the Review Team at review@ringcentral.com with additional information, and we will assist you as we can! Thank you.
I've been with ringcentral for about 6 months now and I still haven't used the service. When I signed up I wanted my current business phone number to be transferred across - not done. Instead I'm given a new number with an area code 25 miles away.
Business response:
Hi Gray, thank you for your feedback. Please email the Review Team with more information at review@ringcentral.com, and we will see how we can help you and improve your experience!
For the love of all that is sacred, STOP LOGGING ME OUT!! I use this app with my business phone number and it should never log me out - especially without notifying me. I've missed so many calls and texts recently because I've been logged out without knowing it. This is a PHONE APP; it should work like my phone. How am I supposed to receive calls when it randomly logs me out???
Business response:
Donna, please get in touch with our Support Team at your convenience via call, chat, or by submitting a case online here: https://support.ringcentral.com/contact-support.html. You could also email the Review Team at review@ringcentral.com, and we will assist you in this process. Thank you!
It's not user friendly. It should be easy to find fax number in the app or portal and how they tell you to find it still you can't find the tabs! There has to be an easier way to find this! Efax is better option
Business response:
Gerson, please get in touch with our Support Team here: https://support.ringcentral.com/contact-support.html for assistance, or email the Review Team at review@ringcentral.com. Thank you!
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.