This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Useless
Business response:
The Review Team would love to understand your feedback better. Please email us at review@ringcentral.com. Thank you!
Horrible appn its nonsense full of false advertising
Business response:
The Review Team would like to understand your feedback better. Please email us at review@ringcentral.com. We hope to hear from you soon. Thank you!
I'm so upset. I had an interview...or so I thought. It was a scam who was using this platform for the interview. How could you let this happen on your platform....if its suppose to be for work then have steps in place to protect users
Business response:
Thank you for your feedback. We absolutely do not condone fraudulent behavior. Please email us at review@ringcentral.com with additional identifying information on the company operating under false pretenses, and we will coordinate with the RingCentral Fraud team for further investigations. Thank you!
Worst customer service I have ever experienced. They will start a ticket and close it without ever calling you back. The supervisors even refuse to call back. They take your money but never service their products. Good luck with this company. I can't wait to switch companies
Business response:
Hey Sammy, the Review Team is sorry to hear about this. Please email us at review@ringcentral.com with more information so that we can do whatever we can to turn your experience around and regain your trust in us. We hope to hear back from you soon; thank you!
I've been trying to use this app, it's downloaded twice, but it doesn't want to open. I waited and waited for a long time, and it's not opening.
Business response:
Hey Merise, please contact our Support Team at your convenience here:https://support.ringcentral.com/contact-support.html. Thank you!
The app is heavy and taking too much space not like other apps of the same category, the problem that it's laggy, You need to make a lite version of it, that just make and receive calls and SMS.
Business response:
Hey Ahmed, thank you for your feedback! Please email the Review Team at review@ringcentral.com to continue the conversation and share more with us.
Support is horrible! When you are finally able to get ahold of someone, they repeat everything you say back to you 2-3 times and treat you like a child. Then, you are asked to email support for help. That is wonderful if you don't need help right away, but as we all know, when we are reaching out for support, we need it now, not 2-3 days from now. Most businesses get better over time, not RingCentral. I still can't get into user management for 2 days now and can not get any support. Total fail!
Business response:
The Review Team sincerely apologizes for the challenges you've faced with our support, and we appreciate your honest feedback. Please email us at review@ringcentral.com so we can work with you to improve your experience. Thank you for bringing this to our attention. We appreciate you and hope to hear back from you soon!
They just renew the contract without telling you, I ended up paying a lot for the last three years. There are alot of cheaper options. Please do not fall for RingCentral.
Business response:
Upon signing up for our service, RingCentral provides clear information regarding the terms; we encourage you to read through our Terms of Service to ensure that you understand our policies and your obligations as a user of our products. Please email the Review Team at review@ringcentral.com to discuss this further. Thank you!
Regularly rings once and skips to voicemail
Business response:
Jose, please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com, and we will do our best to support you. Thank you for your feedback, and we hope your experience improves soon!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.