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Glip by RingCentral
About this business
The app kinda works but the phones and service suck. Your lucky if it connects half the time.
Business response:
Hey Chris, thank you for your feedback. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html.
Shared files can be opened but not downloaded, 😞
Business response:
Please connect with our Support Team for assistance here: https://support.ringcentral.com/contact-support.html. Thank you!
I keep getting "Transfer Failed" everytime I try to transfer a call and since I can't put the person on hold and try to transfer at the same time, they're just sitting there listening to me fumble trying to get them over to who they actually wanted to speak to and then hang up. What is going on??
Business response:
Thank you for your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team at review@ringcentral.com, and we will do our best to assist you.
Too much bad experience
Business response:
Hey Steve, do you have any specific issues that we can help coordinate support with? Send us an email at review@ringcentral.com with your account details and more information, and we'll do what we can to help!
The customer service provided by the agents is exceptionally poor. They aim to defraud you, thereby failing to guide you effectively. Their attempts to converse in professional terms, which are often inadequate and unhelpful, demonstrate a lack of professionalism.
Business response:
Hi Nader, the Review Team would like to help. Do you need any additional assistance on an open case? Please email us at review@ringcentral.com with your account information and any applicable case information, and we'll take a look. Thank you.
Absolute garbage app. I will get a call alert on my computer a full 30 seconds before the app will ring on my phone for me to answer it. It usually rings after they have already hung up or not at all. When it does happen to ring normally, it will say connecting and then not answer about one out of every 4 calls. Do not get yourself locked into a contract with this company.
Business response:
Hey Craig, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Can't get my fax confirmation
Business response:
Hey Melissa, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. You can also explore our helpful fax resources here: https://support.ringcentral.com/fax.html. We hope this helps!
Not available for Macedonia!
Business response:
Please contact our Support Team to continue this conversation at your convenience here: https://support.ringcentral.com/contact-support.html.
This app sucks,you can't get a valid number anymore only good for meetings and works only half the time.
Business response:
Damian, id you're still experiencing billing concerns please reach out vie email at review@ringcentral.com and include your account information and additional information on how we can assist. We'll do our best to get you connected to someone who can help!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.