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Glip by RingCentral
About this business
Is this company going under or do you just not provide any customer support? I've sent multiple emails, tried to call, live chat. Literally nothing works. Can't speak to anyone. It's like this company has gone under and they're just squeezing every cent they can get
Business response:
John, the Review Team would love to investigate this and assist you however we can. Please email us at review@ringcentral.com so we can work to improve your experience; thank you!
Declines my payment Everytime. I guess I'll find a company that actually wants my money.
Business response:
The Review Team would love to assist you however we can; please email us at review@ringcentral.com at your earliest convenience. Thank you!
Overall poor quality, sometimes messages don't arrive, calls drop and the user interface looks like Windows Vista.
Business response:
The Review Team appreciates your feedback, Giacomo. Please email us at reveiw@ringcentral.com so we can learn more about your experience and do what we can to help improve it. Thank you!
If I didn't have to use this app for work, I wouldn't use it at all. Connection during an actual call ALWAYS drops and disconnects whether I'm on data or wifi. The only thing that works is the texting.
Business response:
Hey Rhett, the Review Team thanks you for your feedback. We would love to work with you to improve your experience; please email us at review@ringcentral.com so we can work on that! We hope to hear back from you soon.
Cant change the status.
Business response:
Hey Ray, please connect with our Support Team at your convenience via chat, call, or by submitting an online case here: https://support.ringcentral.com/contact-support.html; or email the Review Team with more information at review@ringcentral.com, and we will do our best to assist you. Thank you!
Hello It is very good software but ringcentral is very high prices on subscription.
Business response:
Hey Ahmad, thank you for your feedback! Please email the Review Team at review@ringcentral.com so we can continue this conversation.
Terrible service. If you want to cancel your subscription, you can't just push the bottom. You can't cancel it in chat. You have to call and wait a lot of time, 1-3 hours. Terrible service.
Business response:
Hey Aleksei, upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. If you have other concerns that the Review Team can assist you with, please email us at review@ringcentral.com so we can learn more about your specific issue and try our best to help!
Slow! Too many times it takes forever to get a Live Vie, while it defaults to an older photo option instead of current.
Business response:
Hey Trista, we are sorry to hear about this; however, it sounds like you are referring to Ring doorbell cameras and not RingCentral. If you meant to provide this feedback to Ring and would like to connect with them, please do so here: https://support.ring.com/hc/en-us/articles/360036196372. We hope this helps; thank you!
It's stupid
Business response:
Hey Bobbijo, please email the Review Team at review@ringcentral.com so we can better understand your feedback and improve your experience however we can! Thank you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.